Lucy Hawk
Chicago,IL
Summary
Adaptable individual with a background in customer service and education. Known for effective task prioritization and collaboration. Eager to utilize critical thinking and lesson planning skills to enhance individual and team performance, and foster positive and helpful interactions.
Overview
4
4
years of professional experience
Work History
VITAL Volunteer
Monroe County Public Library
Bloomington, IN
01.2026 - Current
- VITAL stands for Volunteering in Tutoring for Adult Learners.
- As a VITAL Volunteer, an ENL (English as a New Language) adult that can't speak or read English very well is assigned and then tutored so that they can become more proficient.
Ice Cream Scooper
Teddy's Ice Cream
Chicago Heights, IL
04.2024 - Current
- Engaged with customers to provide exceptional service and recommendations.
- Served customers by scooping a variety of ice cream flavors.
- Collaborated with team members to ensure efficient order fulfillment.
- Assisted in training new employees on proper scooping techniques and procedures.
Distribution Center Employee
Fleet Feet
Chicago, IL
06.2023 - 04.2024
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Biking Instructor
Pedalheads Bike Camps
Chicago, IL
06.2022 - 08.2022
- Developed engaging lesson plans for bike safety and riding skills.
- Instructed campers in proper bike handling techniques and safety protocols.
Education
Some College (No Degree) - International Law
Indiana University, Bloomington
Bloomington, Indiana, INHigh School Diploma -
Roald Amundsen High School
Chicago, IL06-2025
Skills
- Adaptability
- Excel proficiency
- Lesson planning
- Customer engagement
- Team collaboration
- Basic proficiency in the Italian language
- Task prioritization
- Customer service
- Critical thinking
References
References available upon request.
Timeline
VITAL Volunteer
Monroe County Public Library
01.2026 - Current
Ice Cream Scooper
Teddy's Ice Cream
04.2024 - Current
Distribution Center Employee
Fleet Feet
06.2023 - 04.2024
Biking Instructor
Pedalheads Bike Camps
06.2022 - 08.2022
Some College (No Degree) - International Law
Indiana University, Bloomington
High School Diploma -
Roald Amundsen High School