Lucy Kaplan
Madison,CT
Summary
Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing policies effectively.
Overview
4
4
years of professional experience
Work History
Shift Manager/Key Holder
Ashley's Ice Cream Shop
Madison, CT
08.2022 - 08.2024
- As a shift manager, I open and close the shop, take inventory, manage the register, serve customers and train new hires. I worked at three locations with over 20 employees at each location.
Teaching Intern
Jeffery Elementary School
Madison, CT
09.2022 - 06.2024
- Assisted teachers in creating lesson plans and providing instructional materials.
- Supervised students in the classroom, cafeteria, hallways and playgrounds.
Intern
Berkshire Hills Australian Labradoodles
Haydenville, MA
06.2022 - 08.2023
- I lived in an eco-friendly cabin and assisted in the delivery of 5 litters of puppies. The puppies are for therapy work.
Club President
Current Events Club
Pittsfield, MA
09.2021 - 01.2023
- Each week, we met as a group to discuss current events. We would choose one event to write and present to the student body each week.
Social Justice
Women's Empowerment Club
Pittsfield, MA
09.2020 - 01.2023
- Meeting to discuss current global and societal issues relating to women. We attended peaceful protests for Planned Parenthood and Roe v Wade.
Veterinary Intern
Walpole Veterinary hospital
Walpole, NH
06.2021 - 08.2022
- I was selected from a large group of applicants to observe appointments and surgical procedures taking place at the Veterinary Clinic.
Club President
Jewish Affinity Group
Pittsfield, MA
09.2021 - 01.2022
- The group gathered together every Friday for lunch. We celebrated high holidays with traditional foods and introduced the student body to our culture.
Camp Counselor
Hooper Camp
Walpole, NH
05.2021 - 08.2021
- I worked as nature counselor with children ages 5-11. We spent the days hiking, gardening and cooking.
Education
High School Diploma -
Daniel Hand
Madison, CT06-2024
Skills
- Time management
- Team Collaboration
- Effective Leadership
- Policy Enforcement
- Interpersonal skills
- Team Management
- Scheduling and coordinating
- Problem-Solving
Timeline
Teaching Intern
Jeffery Elementary School
09.2022 - 06.2024
Shift Manager/Key Holder
Ashley's Ice Cream Shop
08.2022 - 08.2024
Intern
Berkshire Hills Australian Labradoodles
06.2022 - 08.2023
Club President
Current Events Club
09.2021 - 01.2023
Club President
Jewish Affinity Group
09.2021 - 01.2022
Veterinary Intern
Walpole Veterinary hospital
06.2021 - 08.2022
Camp Counselor
Hooper Camp
05.2021 - 08.2021
Social Justice
Women's Empowerment Club
09.2020 - 01.2023
High School Diploma -
Daniel Hand
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