Summary
Overview
Work History
Education
Skills
Projects
Timeline
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Lucy Kien

Longmont,United States

Summary

Adaptable learner with experience in Software Development and Customer Service. Proficient in Python, C++, Java, SQL, and JavaScript/HTML. Collaborates effectively in group settings and assumes leadership roles on client projects. Passionate about creating aesthetically pleasing, accessible applications. Detail-oriented and dependable.

Overview

3
3
years of professional experience

Work History

Starbucks Barista

Starbucks
Denver, United States
09.2021 - 06.2024
  • Worked under pressure to produce high quality results and ultimately, satisfy the customer
  • Addressed customer complaints in a calm and collected manner, promptly resolving issues to ensure positive customer experiences.

Digital Innovation Intern

KBI Biopharma
Boulder, United States
06.2023 - 09.2023
  • Assisted in the design and development of testing software for evaluating performance of company templates
  • Utilized the company database to develop performance dashboards.
  • Collaborated with software developers on quick-paced projects, meeting deadlines in two-week sprints
  • Worked with website software to understand HTML and JavaScript code.

Technology and Innovation Intern

KBI Biopharma
Boulder, United States
06.2022 - 09.2022
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions
  • Wrote clean, clear, and well-tested code for various projects, and produced enhancements for the client project
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.

Education

Bachelor of Science - Computer Science

University of Denver
Denver, Colorado, United States
06.2024

Skills

  • Team Collaboration
  • Client Management
  • Problem Solving
  • Data extraction and synchronization
  • Object-Oriented Programming
  • Eclipse/PyCharm/VSCode/Snowflake
  • Version Control
  • Git/GitLab
  • Agile Software Development

Projects

  • Hello Fresh Robot: Software Development Team
  • AI Chat Bot: Medical Help Bot (self-driven)
  • My A.I. Pet: A small website game. Link: https://my-pet-ai-h50e89l93p019.glitch.me/

Timeline

Digital Innovation Intern

KBI Biopharma
06.2023 - 09.2023

Technology and Innovation Intern

KBI Biopharma
06.2022 - 09.2022

Starbucks Barista

Starbucks
09.2021 - 06.2024

Bachelor of Science - Computer Science

University of Denver

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Lucy Kien