Lucy Lepkowski
Holland,Michigan
Summary
I am a hardworking professional bringing detail-oriented approach to food preparation and handling. I am reliable and have excellent communication and problem-solving strengths. Focused and collaborative team player skillful in communicating and translating customer requests. I have deep understanding of food safety and health code requirements along with expertise preparing meals for customers in busy establishments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cook
Walnut Lake Beach Club
West Bloomfield , Michigan
2021.05 - 2024.08
- Adhered to food safety standards when storing and preparing foods.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Monitored stock levels of food items and ordered more when necessary.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Shift Leader
Tropical Smoothie Cafe
Farmington , MI
2023.08 - 2024.06
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Adhered to all health code regulations while preparing food items for customers.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
- Evaluated employee performance, delivering individualized feedback and praise.
Education
Business
Hope College
Holland Skills
- Customer Service
- New Hire Training
- Sanitation
- Frying
- Dish preparation
- Supply Restocking
- Grilling
- Event Catering
- Operations Management
- ServSafe certified
- High volume production capability
Certification
- ServSafe Certified
Timeline
Shift Leader
Tropical Smoothie Cafe
2023.08 - 2024.06
Cook
Walnut Lake Beach Club
2021.05 - 2024.08
- ServSafe Certified
Business
Hope College
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