Malia Dake
Fort Edward
Summary
Dynamic and dedicated server with a strong work ethic at Lake George Beach Club, excelling in customer service and team collaboration. Proven ability to manage multiple tables while ensuring order accuracy and guest satisfaction. Committed to maintaining cleanliness standards and enhancing the dining experience through effective communication and efficient service.
Overview
4
4
years of professional experience
Work History
Server, Foodrunner, Busser, Hostess
Lake George Beach Club
07.2020 - 08.2024
- Serving customers food and drink in a fast-paced environment. Ensuring customer satisfaction, efficient service, and a positive environment.
- Efficiently delivered food to customers, attending to their needs, and guaranteeing pleasant presentation of dishes.
- Quickly cleared tables and reset the dining room to ensure smooth transition between turns.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Psychology
Hartwick College
Oneonta, NY05-2027
High School Diploma -
South Glens Falls High School
South Glens Falls, NY06-2024
Skills
- Customer service
- Time management
- Team collaboration
- Communication skills
- Strong work ethic
- Cash handling
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- Order accuracy
Accomplishments
Hartwick College Dean's List Fall 2024
National Honor Society 2022-2024
South Glens Falls High Honor Roll 2020-2024
South Glens Falls Volleyball MVP 2021-2023
South Glens Falls 4-Year Varsity Letter Recipient
NYVCA All-State Fourth Team 2022
Community Service Participation Award - South High Marathon Dance 2021-2024
Community Service at Moreau Elementary Volleyball Club - 2018-2024
Affiliations
- Hartwick College Women's Volleyball
- Hartwick College Psychology Club
Timeline
Server, Foodrunner, Busser, Hostess
Lake George Beach Club
07.2020 - 08.2024
Bachelor of Arts - Psychology
Hartwick College
High School Diploma -
South Glens Falls High School
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