Lucy Martin
Columbus
Summary
Dynamic leader with strong relationship-building skills and a focus on customer service. Proven ability to train and mentor teams while ensuring safety compliance and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Private Nanny
Private Household
05.2025 - 08.2025
- Supervised daily activities, ensuring safety and engagement for children.
- Developed age-appropriate educational activities to stimulate learning and creativity.
- Maintained structured routines to promote discipline and time management skills.
- Collaborated with parents to establish effective communication regarding children's progress.
- Managed meal preparation, adhering to dietary restrictions and preferences of children.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Shift Leader
Playa Bowls
03.2024 - 06.2025
- Supervised daily operations and ensured compliance with safety standards.
- Trained and mentored new staff on operational procedures and customer service.
- Managed shift schedules to optimize staffing levels and workflow efficiency.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Conducted inventory management to maintain stock accuracy and availability.
- Collaborated with management to develop training programs for team members.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor of Science - Health Sciences
University of Florida
Gainesville, FL05-2029
High School Diploma -
Upper Arlington High School
Upper Arlington, Ohio05-2025
Skills
- Relationship building
- Leadership
- Problem-solving
- Customer service focus
- Team motivation
- Training assistance
Certification
- Basic Life Support Certified, Gator CPR - January, 2025
Timeline
Private Nanny
Private Household
05.2025 - 08.2025
Shift Leader
Playa Bowls
03.2024 - 06.2025
Bachelor of Science - Health Sciences
University of Florida
High School Diploma -
Upper Arlington High School