Lucy McCoy
Consumer Sales
Cold Spring,KY
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
3
3
years of professional experience
Work History
Barista
Dunkin' Donuts
05.2022 - Current
- Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Busser
Barleycorn's Craft Brew
06.2021 - 05.2022
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Worked closely with management on implementing new policies or procedures for improved performance in the bussing department.
Education
High School Diploma -
Campbell County High School
Alexandria, KY 05.2001 -
Skills
Table Bussing
Soft selling
POS Systems
Menu Memorization
Cash Handling
Friendly and outgoing
Excellent math skills
Adaptive and creative
Team Leadership
Active listener
Professionalism
Timeline
Barista
Dunkin' Donuts
05.2022 - Current
Busser
Barleycorn's Craft Brew
06.2021 - 05.2022
High School Diploma -
Campbell County High School
05.2001 -