Lucy M. Sanchez
Queens,NY
Overview
6
6
years of professional experience
Work History
Receptionist
ADVANCED PHYSICAL THERAPY & SPORTS REHABILITATION
Queens
07.2025 - 08.2026
- Checked in patients and assisted with front-desk operations.
- Answered and managed incoming phone calls and assisted patients with questions and scheduling.
- Verified insurance benefits for major health insurance plans, including Healthfirst, Blue Cross Blue Shield, Aetna, and Fidelis using Availity.
- Submitted and managed prior authorizations for physical therapy services.
- Communicated with insurance companies to obtain authorization information and ensure proper coverage.
- Collected patient copays and assisted with accurate patient account information.
- Maintained accurate patient records and ensured smooth communication between patients and the provider.
Sales associate
UNIQLO
New York
03.2024 - 06.2025
- Provided exceptional customer service, meeting and exceeding sales targets.
- Maintained comprehensive product knowledge to educate and assist customers.
- Assisted with daily store operations, including cash handling, visual merchandising and inventory management.
- Supervised fitting rooms and ensured cleanliness and organization of the sales floor.
- Adhered to loss perfection policies and company procedures to maintain store security.
- Contributed to a positive shopping environment through teamwork, organization and attention to detail.
Sales associate
Walgreens, Duane Reade
Queens, NY
11.2020 - 02.2024
- Assisted customers with locating products and provided knowledgeable recommendations based on their needs.
- Operated cash registers and processed transactions accurately.
- Maintained cleanliness and organization of the store to ensure a positive shopping experience.
- Answered customer inquiries and resolved issues promptly.
- Collaborated with team members to ensure smooth daily operations and meet company goals.
Education
Bachelor's - Liberal Arts, Human Biology
Hunter College
New York, NY09-2025
High School diploma -
Thomas A. Edison Vocational and Technical High School
Queens, NYSkills
- Customer Service & communication
- Point of Sale (POS) systems
- Inventory & Visual Merchandising
- Team collaboration
- Office Administration
- Data Entry & Documentation
- Multitasking & Time Management
- Phone & Multi-Line communication
LANGUAGES
English (Fluent), Spanish (Fluent)
Timeline
Receptionist
ADVANCED PHYSICAL THERAPY & SPORTS REHABILITATION
07.2025 - 08.2026
Sales associate
UNIQLO
03.2024 - 06.2025
Sales associate
Walgreens, Duane Reade
11.2020 - 02.2024
Bachelor's - Liberal Arts, Human Biology
Hunter College
High School diploma -
Thomas A. Edison Vocational and Technical High School