Versatile professional with extensive experience in customer service and management. Demonstrates exceptional conflict resolution and time management abilities. Committed to fostering a positive and innovative workplace environment.
Overview
9
9
years of professional experience
Work History
Bartender
Hillstone Restaurant Group
Scottsdale, Arizona
04.2022 - Current
Engaged with guests to create a welcoming atmosphere at the bar.
Developed good working relationships with fellow employees through effective communication.
Maintained a positive attitude while managing multiple tasks simultaneously.
Provided exceptional customer service in a fast-paced bar environment.
Lead Lifeguard
Cosumnes CSD Parks & Recreation Department
Elk Grove, California
04.2019 - 08.2020
Supervised lifeguard staff to ensure adherence to safety protocols and compliance.
Conducted regular safety drills to prepare for emergency scenarios.
Coordinated swim lesson programs, enhancing participant engagement and skill development.
Provided customer service to guests, addressing concerns and inquiries effectively.
Lifeguard and Swim Instructor
Cosumnes CSD Parks & Recreation Department
Elk Grove, California
05.2017 - 04.2019
Taught swimming skills and technique improvement, fostering a love for swimming in patrons of all ages.
Educated patrons on water safety rules and swimming techniques, enhancing their confidence and skills across all levels.
Enforced facility rules, promoting a safe and enjoyable environment for all guests.
Provided first aid care to injured patrons until paramedics arrived.
Education
Bachelor of Science - Healthcare Compliance And Regulation
Arizona State University
Tempe, AZ
05-2023
Skills
Customer service
Effective communication
Conflict resolution
Adaptability
Time management
Results-oriented approach
Timeline
Bartender
Hillstone Restaurant Group
04.2022 - Current
Lead Lifeguard
Cosumnes CSD Parks & Recreation Department
04.2019 - 08.2020
Lifeguard and Swim Instructor
Cosumnes CSD Parks & Recreation Department
05.2017 - 04.2019
Bachelor of Science - Healthcare Compliance And Regulation