Lucy Clare Pauchnik
Newark
Summary
Results-driven professional with a background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills. Uses creativity to solve problems and go above and beyond.
Overview
4
4
years of professional experience
Work History
Associate
Hot Topic
11.2023 - 01.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
Server
Brookdale Senior Living Facility
03.2021 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with residents.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Arts - Anthropology And Art, Minoring in Sociology
University of Delaware
Newark, DE05-2028
High School Diploma -
Lincoln Park Performing Arts Charter School
Midland06-2023
Skills
- Effective Time Management
- Attention to detail
- Familiar with Final Cut Pro, Blender, Photoshop, and Adobe Illustrator
- Record Maintenance
- Customer service
- Photography
- Graphic Design Utilizing Canvas
- Multimedia production
Timeline
Associate
Hot Topic
11.2023 - 01.2025
Server
Brookdale Senior Living Facility
03.2021 - 08.2021
Bachelor of Arts - Anthropology And Art, Minoring in Sociology
University of Delaware
High School Diploma -
Lincoln Park Performing Arts Charter School
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