Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Peaches Amador

Summary

Skilled in customer service and cash management, I excelled at In-N-Out Burger by enhancing customer satisfaction and maintaining high accuracy in cash transactions. I also excelled in maintaining a level 5 position out of a total of 7 positions in a matter of two years - level 7 is considered a management position at In-N-Out Burger. I demonstrated exceptional multitasking and problem-solving abilities, significantly improving team efficiency and fostering a positive work environment. Proficient in computer skills and conflict resolution, I consistently prioritized client engagement and operational excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Associate

In-N-Out Burger
10.2022 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Processed orders on POS system and accepted cash and charge payments.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Promptly resolved customer complaints, escalating major issues to supervisor.

Fast Food Team Member

Jack in the Box
07.2021 - 02.2022
  • Worked front counter, drive-thru and other areas.
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
  • Took orders, prepared meals, and collected payments.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Education

No Degree - General Studies

Moreno Valley College
Moreno Valley, CA
06-2028

High School Diploma -

Orange Vista High School
Perris, CA
06-2021

Skills

  • Customer service
  • Effective Time Management
  • Attention to detail
  • Computer skills
  • Client Engagement & Interaction
  • Cash Management
  • Decision-making
  • Complex Problem-solving
  • Effective Relationship Building
  • Professional Demeanor
  • Verbal Communication
  • Conflict Resolution

Certification

  • Food Handler Certification - State or Local Health Departments.
  • OSHA 10-Hour General Industry Training Certificate - Occupational Safety and Health Administration.
  • Allergen Awareness Training Certificate - State or Local Health Departments or Third-Party Providers.

Languages

English
Full Professional
Spanish
Elementary

Timeline

Associate

In-N-Out Burger
10.2022 - Current

Fast Food Team Member

Jack in the Box
07.2021 - 02.2022

No Degree - General Studies

Moreno Valley College

High School Diploma -

Orange Vista High School

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Peaches Amador