Lucy Sarabia
Long Beach,CA
Summary
Dynamic bartender with extensive experience at various local establishments, known for exceptional customer service and strong multitasking abilities. Proven track record of building loyal clientele and enhancing guest satisfaction. Bilingual and highly reliable, adept at managing high-volume environments while adhering to health regulations and alcohol service laws.
Overview
4
4
years of professional experience
Work History
Bartender
The Alley Bar
08.2025 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Obtained cash bank and stocked service bar to prepare for operation.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Bartender
99 Bottles & Cocktails
11.2024 - 07.2025
- Delivered exceptional customer service by engaging with patrons and addressing inquiries.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender / Server
Fantasy Castle
05.2023 - 10.2024
- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Provided exceptional customer service, enhancing guest satisfaction through attentive interaction.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Cocktail Waitress
Angels Cabaret
11.2022 - 02.2023
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Adapted to changing demands while maintaining high-quality service standards.
- Collaborated with bartenders to ensure timely delivery of drinks to guests, improving overall efficiency.
- Assisted with bartending duties during high-volume shifts.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Cocktail Waitress
The Palms
11.2021 - 10.2022
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Assisted in creating and maintaining a welcoming atmosphere for patrons.
- Handled cash transactions accurately, balancing daily sales at the end of each shift without discrepancies consistently.
- Developed rapport with regular customers, fostering a welcoming environment and encouraging repeat business.
- CPR Certification
Education
Associate of Science - Communications
Cerritos College
Norwalk, California, CA06-2006
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- leadership
- Bilingual
- Serving & Hospitality
- Bartending
Accomplishments
- Increased revenue through customer loyalty and by implementing unique promotions.
- Contributed to service that earned a stellar review on social media posts.
- Improved team productivity with morale-boosting incentives.
Languages
Spanish
Native or Bilingual
Interests
- Dancing
- Music
- Passionate about balancing physical health with mental and emotional wellness
- Personal Development and Self-Improvement
- Gym Workouts
- Volunteer Travel
- Fundraising Events
Timeline
Bartender
The Alley Bar
08.2025 - Current
Bartender
99 Bottles & Cocktails
11.2024 - 07.2025
Bartender / Server
Fantasy Castle
05.2023 - 10.2024
Cocktail Waitress
Angels Cabaret
11.2022 - 02.2023
Cocktail Waitress
The Palms
11.2021 - 10.2022
Associate of Science - Communications
Cerritos College