Lucy Smith
Fresno,CA
Summary
Responsive Customer Service Cashier possessing outstanding personable abilities paired with first-rate customer service and multitasking skills. Bringing years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Bulldog burger bistro
Fresno, CA
07.2021 - Current
- Resolved customer complaints in a professional manner.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customers' questions and provided information on store procedures or policies.
- Greeted customers promptly and responded to questions.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Maintained work area and kept cash drawer organized.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Lifeguard
top guard training
Fresno, CA
05.2023 - 09.2023
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Enforced all safety regulations and posted rules for patrons.
- Responded quickly to medical emergencies in the pool area.
Little Knights Softball
Bullard softball
Fresno, CA
03.2021 - 06.2023
- Communicated with parents about team rules, regulations, expectations.
- Created an environment that fosters teamwork, trust, respect, discipline, and commitment among players.
- Encouraged healthy competition between teammates while emphasizing sportsmanship at all times.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
Education
Bullard High School
Fresno, CA06-2025
Skills
- Cash Handling
- Check Processing
- Payment Collection
- Merchandise Restocking
- Customer Service
- Positive and Professional
- Telephone Management
Affiliations
- softball
- leadership
- student council
- Best buddies club
Accomplishments
- 3.9 GPA
Certification
- CPR certified
- AED certified
Timeline
Lifeguard
top guard training
05.2023 - 09.2023
Customer Service Cashier
Bulldog burger bistro
07.2021 - Current
Little Knights Softball
Bullard softball
03.2021 - 06.2023
Bullard High School
- CPR certified
- AED certified
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