Lucy Youngblood
Ellisville,MO
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Motivated cashier and stocker with 9 years of experience. Accomplished various tasks daily including stocking shelves, helping guests and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
Overview
10
10
years of professional experience
Work History
Cashier
Rick’s Ace Hardware
03.2014 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
Marquette High School
05.2017
Skills
- Cash Register Systems
- Issue Resolution
- Stocking and Replenishing
- Refunds and Exchanges
- Credit and Cash Transactions
- Product and Service Sales
- Cash Management
- Staff Training
- Identification Checks
- Product Knowledge
- Sales Expertise
- Order Taking
- Money Handling
- Cleaning and Sanitizing
- Cash Drawer Management
- Online Orders Preparation
- Microsoft Office
- Training and Development
- Currency Counting
- Receipt and Refund Issuance
- POS Systems Operations
- Merchandise Restocking
- Refund Handling
- Loyalty Program Promotion
- Customer Relations
- Price Identification
- Total Payment Calculation
- Bagging and Packaging
- Coin and Currency Counting
- Coupon Redemption
- Customer Transactions
- Sweeping and Mopping
- Return and Exchange Processing
- Cooperative Attitude
- Cashier Oversight
- Customer Assistance
- POS Systems
- Process Transactions
- Restocking
Timeline
Cashier
Rick’s Ace Hardware
03.2014 - Current
High School Diploma -
Marquette High School
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