Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ludmyla Coggeshall

1629 N Gator Circle, Cape Coral,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Credit Analyst knowledgeable in conducting background checks and developing methodologies to predict future risk behaviors. Looking to bring further success to a company through excellent attention to detail and a keen understanding of regulatory procedures.

Overview

16
16
years of professional experience

Work History

Credit Repair Specialist

Genie Level Up LLC
01.2019 - Current
  • Investigate and resolve customer disputes related to credit decisions
  • Perform credit reviews on corporations to assess financial conditions
  • Negotiate payment plans and loan terms with delinquent customers
  • Comply with internal controls and government regulations
  • Develop credit models to assist in credit decision process
  • Analyze and monitor portfolio credit performance against expectations and recommended improvement strategies
  • Make decisions and recommendations about extending lines of credit

Stock Assistant

Walmart Supercenter
01.2016 - 01.2020
  • Unloaded, sorted and stocked merchandise according to store layout and product placement
  • Maintain effective team member communication
  • Place products in correct storage locations to keep stock areas organized and inventory counts accurate

Perform inventory control, such as counting, and stocking merchandise

  • Rotate stock correctly to prevent out-of-date products and remove aging items from main shelving to build special promotional displays
  • Help customers locate desired items and transfer oversize items to vehicles
  • Consistently lifted materials weighing as much as 50 pounds

Cashier

Sweetbay Supermarket
01.2012 - 01.2016
  • Acting as face of organization through positive interactions with customers, process sales, package purchases and maintain accurate transaction records
  • Also maintaining working knowledge of product codes, company return policies and current coupons to ensure that customers pay appropriate amount for each item purchased
  • Lifted up to 50 pounds at once

Cashier

Burger King
01.2008 - 01.2012
  • Responsible for processing cash, debit, credit and check transactions using cash register or other point-of-sale system in food retail environment
  • Their duties include taking customers order, balancing cash register, determining change, recording purchases, and processing returns
  • Lifted up to 50 pounds at once and used forklift to move heavier loads

Education

GED -

Salem West Virginia Department of Education
510 South College Avenue Salem, VA 24153
09.2016

Office Administration - Finance And Business

Flatwoods Job Corps
2803 Dungannon Rd, Coeburn, VA 24230
02.2014

Skills

  • Collections Management
  • Credit Programs
  • Customer Service
  • Payment Processing
  • Supply Restocking
  • Order Fulfillment
  • Multitasking and Organization
  • Flexible Schedule

Languages

Russian
Native or Bilingual
English
Native or Bilingual

Timeline

Credit Repair Specialist

Genie Level Up LLC
01.2019 - Current

Stock Assistant

Walmart Supercenter
01.2016 - 01.2020

Cashier

Sweetbay Supermarket
01.2012 - 01.2016

Cashier

Burger King
01.2008 - 01.2012

GED -

Salem West Virginia Department of Education

Office Administration - Finance And Business

Flatwoods Job Corps
Ludmyla Coggeshall