Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ludusky Hotchkiss

Corvallis,OR

Summary

Dynamic Shift Manager with a proven track record at Thai Express, excelling in customer service and employee training. Demonstrated strong decision-making skills while resolving escalated issues and enhancing team performance through effective delegation. Committed to fostering a positive work environment and maximizing operational efficiency.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Shift Manager

Thai Express
12.2022 - 04.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Shift Manager

Burger King
09.2015 - 03.2022
  • Promoted a positive work environment through open communication and constructive feedback.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

Housekeeper

Grand Hinckley Inn
04.2007 - 06.2009
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Education

Offoce Support Specialist - Business

Hennepin Technical College
Minneapolis, MN
07-2011

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Flexible schedule
  • Customer service

Certification

OLCC

Timeline

Shift Manager

Thai Express
12.2022 - 04.2025

Shift Manager

Burger King
09.2015 - 03.2022

Housekeeper

Grand Hinckley Inn
04.2007 - 06.2009

Offoce Support Specialist - Business

Hennepin Technical College

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