Lue Graham
Crime Scene Assistant
Southfield,MI
Summary
Seasoned administrative professional with 25+ years of progressively responsible experience in office management, legal support, lab operations, and customer relations. Strong HR background, proven compliance knowledge (SOP, CFR), and hands-on experience with LIMS and e-filing platforms (MiFILE). Reliable team player who improves office workflows, supports litigation processes, and delivers excellent client service. Holds multiple master’s degrees in Criminal Justice (Legal Studies) and Healthcare Administration.
Overview
25
25
years of professional experience
Work History
Additional Temp / Registry Work
Kelly Services / Madonna College Registrar & Admissions
08.2025 - 09.2025
- Performed admissions, registration, financial aid support and customer service (temp assignment).
- (please confirm dates)
Legal Assistant
JC Auto Law Firm
06.2023 - 07.2025
- Prepared legal documents, complaints, demand letters, and memoranda for litigation.
- Managed electronic court filings via MiFILE and maintained case files.
- Coordinated depositions including scheduling, witness prep, and logistics.
- Retrieved and reviewed medical records for case assessments.
- Communicated with opposing counsel, insurance adjusters, and clients to advance cases.
- (please confirm dates)
Concession Stand Manager
Self-Employed
05.2022 - 07.2025
- Managed concession operations, staff scheduling, inventory, and customer service.
- (please confirm dates)
Legal Assistant
Vanessa Fluker, Esq.
06.2021 - 04.2023
- Drafted complaints, jury demands, initial disclosures, and settlement demand letters.
- Managed e-filings with MiFILE and maintained accurate litigation calendars.
- Assisted with deposition scheduling and medical record retrieval/assessment.
- Handled day-to-day client communications and administrative tasks to support attorneys.
Accounts Management
Fluidline Components
05.2017 - 11.2020
- Managed customer accounts, contracts, and transactional administration.
- Performed accounts payable and receivable duties and supported parts sales.
- Delivered high-quality customer service and supported order fulfillment.
Administrative Assistant
Kelly Services (Logicalis)
08.2016 - 03.2017
- Provided administrative support including meeting scheduling and interview coordination.
- Delivered customer service to internal and external stakeholders.
Lab Technician / Supervisor
American Red Cross
11.2004 - 08.2016
- Worked as Q&L components laboratory technician and supervised blood manufacturing processes.
- Supported collections, quality procedures, and LIMS-related tasks.
Administrative Assistant
Kelly Services at MRM McCann
01.2016 - 06.2016
- Managed a 10-line phone system, coordinated appointments, and supported client services.
Office Manager
TLC Laser Center
11.2014 - 04.2015
- Managed daily operations of an ophthalmologist’s office; scheduled appointments and maintained filing systems; handled patient inquiries.
Office Manager
Symcon Global Technologies, Inc.
03.2001 - 10.2004
- Managed office operations, scheduling, and document conversion to meet 24-hour turnaround needs with overseas partners.
Education
MS - Criminal Justice, Emphasis in Legal Studies
09.2022
MS - Healthcare Administration
03.2014
BS - Healthcare Science, Professional Development
03.2011
Skills
Office & operations management
Legal administration & e-filing (MiFILE)
Medical records retrieval & assessment
Human resources support & onboarding
LIMS / laboratory support & supervision
Accounts payable/receivable & contract support
Customer service & client relations
Scheduling, calendar & event coordination
Compliance (SOP, CFR) & documentation
MS Office, multi-line phone systems
Accomplishments
An accomplished legal professional with an eye for detail. Experienced customer service professional with the patience needed to question a suspect while receiving important information for further investigation.
Timeline
Additional Temp / Registry Work - Kelly Services / Madonna College Registrar & Admissions
08.2025 - 09.2025
Legal Assistant - JC Auto Law Firm
06.2023 - 07.2025
Concession Stand Manager - Self-Employed
05.2022 - 07.2025
Legal Assistant - Vanessa Fluker, Esq.
06.2021 - 04.2023
Accounts Management - Fluidline Components
05.2017 - 11.2020
Administrative Assistant - Kelly Services (Logicalis)
08.2016 - 03.2017
Administrative Assistant - Kelly Services at MRM McCann
01.2016 - 06.2016
Office Manager - TLC Laser Center
11.2014 - 04.2015
Lab Technician / Supervisor - American Red Cross
11.2004 - 08.2016
Office Manager - Symcon Global Technologies, Inc.
03.2001 - 10.2004
Grand Canyon University - MS, Criminal Justice, Emphasis in Legal Studies
Grand Canyon University - MS, Healthcare Administration
Grand Canyon University - BS, Healthcare Science, Professional Development