Lufuno Tshikororo
Cincinnati,US
Summary
Driven and intuitive, I leveraged my communication and hospitality service expertise at Nicolas to elevate guest experiences, significantly enhancing service standards. At FabFerments, I streamlined fermentation processes, boosting production efficiency. My teamwork ability and intelligent approach to problem-solving have consistently fostered collaborative environments and improved operational outcomes.
Overview
5
5
years of professional experience
Work History
Server Assistant
Nicolas
Cincinnati, US
04.2024 - 10.2024
- Prepare dining area for service, ensuring a seamless guest experience and high service standards
- Coordinate with team to enhance guest satisfaction and streamline operations for efficiency
- Monitor dining area to promptly address guest needs, maintaining service excellence
- Assist in training new staff, fostering a collaborative and efficient work environment
Production Assistant
FabFerments
Cincinnati, US
04.2024 - 09.2024
- Maintain high-quality food standards throughout fermentation stages, ensuring product consistency
- Oversee fermentation process quality control, implement rigorous testing protocols, and prepare products for consumer distribution
- Drive production efficiency through streamlined fermentation techniques, reducing processing time while maintaining superior product quality
Sales Representative
Tepsii
Johannesburg
01.2020 - 11.2020
Marketing and Production Intern
Rubicon Clothing
Johannesburg, South Africa
03.2020 - 09.2020
- Supported head designer in conceptualizing creative vision, enhancing brand's market presence
- Ensured luxury quality control, maintaining high standards and customer satisfaction
- Prepared custom orders for dispatch, improving operational efficiency and client experience
- Directed photoshoots, contributing to compelling marketing materials and brand identity
- Develop business-client relations, enhancing brand identity and personal branding
- Boost client engagement and loyalty through tailored relationship-building initiatives
- Analyze and enhance company-client interactions for improved outcomes
- Collaborate with teams to implement effective branding strategies, achieving measurable client satisfaction
- Write persuasive copy for business media, from large-scale productions to online courses
Education
High School -
University of Cape Town Online High School
Johannesburg, South Africa12.2023
Skills
- Communication
- Teamwork
- Intuitive
- Intelligent
- Guest relations management
- Menu memorization
- Hospitality service expertise
Languages
- English
- Afrikaans
- Zulu
- Venda
Phone - Number
513-213-0254
Additional Information - Courses
Marketing and Production Intern, Rubicon Clothing, 03/01/20, 09/30/20
Timeline
Server Assistant
Nicolas
04.2024 - 10.2024
Production Assistant
FabFerments
04.2024 - 09.2024
Marketing and Production Intern
Rubicon Clothing
03.2020 - 09.2020
Sales Representative
Tepsii
01.2020 - 11.2020
High School -
University of Cape Town Online High School