Luisa Hernandez

Work History

Middletown School District

Middletown, NY

11.2022 - Current

Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Supported teacher in development of individual learning strategies.
Interacted physically and verbally with students throughout each day.
Maintained positive attitude and affirmatively communicated with each student.
Alerted instructor to student behavior or issues requiring intervention.
Monitored student classroom and outdoors activities to promote student safety.
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Offered student support through special accommodations, extra assistance, and assessments.
Established professional relationships with parents and other teachers to increase rapport and support.

Unlimited Home Care

Middletown, NY

10.2022 - Current

Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Assisted disabled clients to support independence and well-being.
Provided transportation and appointments management.
Provided mobility assistance such as walking and regular exercising.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Administered medication as directed by physician.
Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
Developed rapport to create safe and trusting environment for care.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Rite-Aid Pharmacy

The Bronx, NY

02.1997 - 08.1999

Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.

Western Beef Supermarket And Corporate Offices

Bronxville, NY

09.1987 - 10.1991

Quickly and accurately counted drawers at start and end of each shift.
Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Built positive relationships with customers to increase repeat business.