Highly motivated Computer Science graduate with a passion for developing innovative solutions. Collaborative team player who demonstrates problem-solving, time-management skills with a strong commitment to delivering excellent results.
Overview
11
11
years of professional experience
Work History
Operations Supervisor
Prosperi Bakery Inc.
07.2015 - Current
Creation and maintenance of all social media platforms for bakery.
Maintain and ensure all business software is operational, up to date, and accurate.
Improved software efficiency by applying optimized algorithms and data structures.
Provide knowledge and service needs to all customers ensuring satisfaction and repeat business.
Phone support and intake of all special orders, ensuring details are well documented.
Train and supervise all staff ensuring they are well versed in customer service, bakery operations and food safety standards.
Manage inventory to maintain freshness and reduce waste.
Education
Bachelor of Science - Computer Science
SUNY Oneonta
Oneonta, NY
05-2026
Bachelor of Science - Computer Science
Long Island University
Greenvale, NY
05-2023
Skills
Exceptional Customer Service and Communication
Detail Oriented
Teamwork and collaboration
Problem-solving
Time management and organizational skills
Knowledge of Operating Systems (MacOS, Windows, Linux)
Microsoft O365 & Microsoft Excel
Google Workspace (Google Docs, Drive and Google Sheets)
Communication platforms (Skype, Slack, Microsoft Teams)