Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Alberto-Rosales

San Francisco,CA

Summary

Dynamic and reliable professional with a proven track record at ABM Aviation, adept in customer relations and bilingual communication (English/Spanish). Excelled in roles requiring organization and punctuality, with a flair for systems troubleshooting and forklift operation. Demonstrated exceptional ability to enhance operational efficiency and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Driver

ABM Aviation
San Francisco, CA
11.2022 - Current
  • Drive on the tarmac, escort customers to their connecting flight.
  • Assisted with loading and unloading their luggage.
  • Adhere to tarmac driving guidelines provided by SFO and United Airlines.

Warehouse Agent

MAC cargo (WFS)
San Francisco, CA
04.2021 - 11.2022
  • Operated forklifts and hand-trucks to move product within the warehouse environment.
  • Read and interpret aircraft weight and balance loading instructions, hazardous material ID labels, and aircraft loading.
  • Expedite the shipment of cargo from the warehouse, and assist customers in tracking their shipment.

Receptionist

14th Auto Repair
San Francisco, CA
01.2017 - 02.2018
  • Greeted customers and answered phone calls.
  • I took vehicle information and occasionally helped with labor.
  • Maintained work area clean

Receptionist

Monroe Residence Club
San Francisco, CA
01.2015 - 01.2017
  • Greeted hotel guests in person and over the phone.
  • Provided information for guests.
  • Maintain a safe and clean reception area.

Education

Graduate Certificate - Aircraft Maintenance

Aircraft Institute of Maintenance
Fremont, CA
01-2025

High School Diploma -

Mission High School
San Francisco, CA
04-2004

Skills

  • Organization skills
  • Customer and client relations
  • Punctual and reliable
  • Forklift operator
  • bilingual (English/Spanish)
  • Maintenance and repairs
  • Systems troubleshooting

Timeline

Driver

ABM Aviation
11.2022 - Current

Warehouse Agent

MAC cargo (WFS)
04.2021 - 11.2022

Receptionist

14th Auto Repair
01.2017 - 02.2018

Receptionist

Monroe Residence Club
01.2015 - 01.2017

Graduate Certificate - Aircraft Maintenance

Aircraft Institute of Maintenance

High School Diploma -

Mission High School
Luis Alberto-Rosales