Summary
Overview
Work History
Education
Skills
Proffessional Internship
Volunteer Experience
Languages
Timeline
Generic

LUIS ALBERTO PEREZ

Houston,TX

Summary

Results-driven business development professional with expertise in strategic marketing and client relationship management. Proven success in brand development and revenue optimization through data-driven merchandising strategies and cross-functional collaboration. Skilled in leveraging digital platforms and vendor partnerships to drive market expansion and sustainable business growth.

Overview

8
8
years of professional experience

Work History

Account Coordinator

THOMAS KOSMALA PARIS
Houston, TX
05.2024 - Current
  • Drove sales performance through comprehensive brand activation strategies and targeted in-store animations.
  • Orchestrated product knowledge sessions and collaborative initiatives to enhance market share.
  • Collaborated with Regional Sales Management to design and implement business initiatives and special events.
  • Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.

Area Business Manager

DILLARD'S
Houston, TX
02.2024 - 05.2024
  • Achieved significant departmental success through strategic leadership and comprehensive sales coaching techniques.
  • Elevated team productivity and product expertise, consistently exceeding sales objectives.
  • Executed fragrance merchandising strategies that enhanced product presentation and boosted sales performance.
  • Implemented visual directives and weekly promotional setups across multiple brand portfolios.
  • Managed customer service resolutions and vendor requests, maintaining high standards of satisfaction.
  • Served as operational liaison, ensuring effective implementation of store policies and brand integrity.
  • Optimized team performance through strategic schedule management aligned with operational requirements.
  • Enhanced productivity by aligning associate deployment with daily business dynamics.

Business Development Manager

NEIMAN MARCUS
Houston, TX
02.2023 - 09.2023
  • Spearheaded retail operations for fragrance House of Amouage, enhancing market presence at NMG Houston Galleria.
  • Developed integrated marketing strategies combining social media content and targeted Instagram ads, increasing brand visibility.
  • Designed innovative product launch activations to create immersive customer experiences, improving retention and sales performance.
  • Researched competitive landscape in order to develop strategic plans that would provide a competitive advantage over competitors.

Supervisor

JO MALONE LONDON
Houston, TX
09.2021 - 02.2023
  • Orchestrated visual merchandising, inventory management, and operational training to optimize business functions.
  • Implemented targeted email campaigns and social media strategies to boost brand visibility.
  • Managed visual merchandising and conducted inventory cycle counts while adhering to safety protocols.
  • Mentored sales staff, enhancing performance and strengthening client relationships.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.

Business Manager

SAKS FIFTH AVENUE
Houston, TX
09.2017 - 04.2020
  • Curated and developed over 20 luxury beauty indie brands, enhancing brand visibility and sales.
  • Cultivated strong client relationships and vendor partnerships to drive comprehensive brand strategies.
  • Executed targeted marketing initiatives that consistently exceeded sales objectives and supported business growth.
  • Navigated complex luxury beauty retail landscape through strategic marketing and relationship management.
  • Conducted regular inventory checks to ensure accuracy of product counts.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Education

Bachelor of Arts - COMMUNICATIONS

University of The Sacred Heart
San Juan, PR
05-2010

Some College (No Degree) - French Language And Literature

University of The Sacred Heart
San Juan, PR
01-2009

Skills

  • Strategic marketing
  • Luxury brand development
  • Client relationship development
  • Sales optimization
  • Vendor collaboration
  • Microsoft Office Suite
  • Digital collaboration tools

Proffessional Internship

  • Public Relations Internship - ARPR, San Juan, PR, 01/01/10

Supported the Public Relation Association of Puerto Rico in a executive leadership role while orchestrating their national annual convention and student congress. Worked as an ambassador and administrative operations assistant specialist to ensure seamless organizational workflow, proactively assisted during crisis management consultations, research, press releases and media tours. Established relationships within the public relations professional community, local media and contractors. Gained in a short period of time some event planning, execution techniques and public relations campaign management skills. 

Volunteer Experience

  • Program Coordinator - CNCS, San Juan, PR, 02/01/12

Served one year term with the Corporation for the National & Community Service as a AmeriCorps VISTA Leader in the development and management a professional volunteer consultancy program connecting skilled professionals with community organizations to drive sustainable development and social impact. Performed interview and recruit professional volunteers in the areas of finance, marketing, advertising and public relations. Supervised online consultancy sessions and directed onboarding session trainings, volunteer placements and program directives. Designed and implemented public relations and marketing strategies to promote program services and recruitment objectives. Managed media relations, distribution of press releases, radio ads and print, social media campaigns, community outreach and fundraising events.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited

Timeline

Account Coordinator

THOMAS KOSMALA PARIS
05.2024 - Current

Area Business Manager

DILLARD'S
02.2024 - 05.2024

Business Development Manager

NEIMAN MARCUS
02.2023 - 09.2023

Supervisor

JO MALONE LONDON
09.2021 - 02.2023

Business Manager

SAKS FIFTH AVENUE
09.2017 - 04.2020

Bachelor of Arts - COMMUNICATIONS

University of The Sacred Heart

Some College (No Degree) - French Language And Literature

University of The Sacred Heart
LUIS ALBERTO PEREZ
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