Luis Alcantar
Van Nuys,CA
Summary
Dynamic delivery driver with a proven track record at Ralphs Grocery, recognized for enhancing customer satisfaction through timely and accurate deliveries. Skilled in GPS navigation and maintaining a positive attitude, I excel in teamwork and collaboration, ensuring efficient service and strong client relationships. Committed to safety and professionalism in all interactions.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Ralphs Grocery
07.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Food Delivery Driver
McLane Food Service
11.2023 - 06.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Food Delivery Driver
US Foods
11.2022 - 06.2023
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
Dirt Hauler
EH Trucking
05.2020 - 09.2022
- Maintained detailed records of all completed jobs, including mileage, materials hauled, and delivery locations.
- Developed strong relationships with clients by providing reliable service that consistently met their needs.
- Represented company using professional demeanor in interactions.
- Completed Number hauling route assignments per week.
Delivery Driver
Acevedo Distribución
01.2017 - 05.2020
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Produce Delivery Driver
Prillid Logistics
07.2012 - 01.2017
- Demonstrated adaptability by adjusting routes as needed due to road conditions or traffic patterns for optimal delivery times.
- Achieved high levels of efficiency by regularly inspecting and maintaining vehicle cleanliness and functionality.
- Ensured the freshness of delivered produce by properly loading, storing, and handling products during transportation.
- Enhanced customer satisfaction by delivering fresh produce promptly and efficiently.
Driver
Central Refrigerated Service Inc.
05.2009 - 06.2012
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Education
High School Diploma -
James Monroe High
North Hills, CA06.1994
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Languages
English , Spanish
Native or Bilingual
Timeline
Delivery Driver
Ralphs Grocery
07.2024 - Current
Food Delivery Driver
McLane Food Service
11.2023 - 06.2024
Food Delivery Driver
US Foods
11.2022 - 06.2023
Dirt Hauler
EH Trucking
05.2020 - 09.2022
Delivery Driver
Acevedo Distribución
01.2017 - 05.2020
Produce Delivery Driver
Prillid Logistics
07.2012 - 01.2017
Driver
Central Refrigerated Service Inc.
05.2009 - 06.2012
High School Diploma -
James Monroe High