Seeking a position in which I can contribute to the development of the company with my office experience and my excellent customer service.
Overview
19
19
years of professional experience
Work History
General Manager
Cash Time Loan Centers / Presto Title Loans
Phoenix
04.2016 - Current
Provide excellent customer service in person and over the telephone, money handling, registration, and title loans, working to improve efficiency and increase profits, handles the overall operations of a company or division, managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.
Assistant Manager and Customer Service Representative
1 Stop Money Title Loans
06.2015 - 04.2016
Provide excellent customer service in person and over the telephone, money handling, registration and title loans, check cashing and verifying, money orders, Western Union, create and reinstate insurance policies for clients, follow procedures when opening and closing store, courtesy and reminder calls for loan payments.
Bank Teller and Customer Service Representative
MidFirst Bank
11.2014 - 06.2015
Provide excellent customer service in person and over the telephone, money handling, opening saving and checking accounts, check cashing, filing all paperwork properly, proper opening and closing of bank.
Insurance Agent
Uno Auto Insurance
08.2012 - 09.2014
Provided excellent customer service in person and over the telephone, working with different insurance companies and finding the best insurance for each individual, cash handling such as taking payments, balancing at the end of day and deposits, answering questions for insurance providers and customers, clerical duties, such as answering telephone, organizing and filing of all insurance policies and other documents.
Cashier/Stocker/Chemicals
Walmart
09.2011 - 04.2012
Provided excellent customer service in person, money handling such as balancing register at beginning and end of each shift, checking customers out in a timely manner, stocking, answering questions for customer and helping customers with their needs.
Cashier
Fry's Supermarket
08.2010 - 07.2011
Provided excellent customer service in person, money handling such as balancing register at beginning and end of each shift, stocking, answering questions for customer and helping customers with their needs.
Cashier/Cook
McDonalds
07.2007 - 07.2009
Provided excellent customer service in person, money handling such as balancing register at beginning and end of every shift, taking orders and making sure they are correct for each customer, cleaning lobby and kitchen, cooking and serving orders taken by cashiers.
Education
Associate of Arts - Criminal Justice
Paradise Valley College
Phoenix, AZ
05.2015
High School Diploma -
Douglas High School
Phoenix, AZ
05.2010
Skills
Bilingual (English and Spanish), Excellent Customer Service, Computer Skills, Fast Paced, Great Communicator, Self-Motivated/Responsible, Leadership Skills, Multitasking, Accuracy and Punctuality
Timeline
General Manager
Cash Time Loan Centers / Presto Title Loans
04.2016 - Current
Assistant Manager and Customer Service Representative