Luis Asuncion
Waukesha
Summary
Bilingual operations leader with over five years of experience in warehouse operations, inventory management, and team leadership. Proven ability to supervise large teams while excelling in training, performance reporting, and safety compliance, supported by a strong foundation in problem-solving and continuous improvement. Former professional athlete who brings discipline, resilience, and a high-performance mindset to operations management, ensuring operational efficiency and exceptional customer satisfaction. Committed to fostering team collaboration and achieving results, with expertise in conflict resolution, process improvement, and staff training to motivate teams toward success.
Overview
13
13
years of professional experience
Work History
Service Supervisor
Cintas
Menomonee Falls, WI
12.2025 - Current
- Achieved enhanced team performance by effectively leading recruitment, training, and ongoing performance management of service representatives.
- Drove improvements in service quality through strategic leadership in hiring and training initiatives.
- Analyzed financial data to lead strategic initiatives that improved sales and profit metrics, ensuring efficient management of inventory and payroll within budgetary limits.
- Provided hands-on support to team members during pick-up and delivery processes, ensuring efficient transportation of products.
- Effectively handled client issue resolution, maintained satisfaction levels, and oversaw contract renewals during site visits.
Lead Warehouse Worker
Target
Waukesha, WI
07.2024 - 11.2025
- Supervise 40+ team members and manage daily warehouse operations.
- Oversee inventory through audits and WMS systems.
- Generate performance reports and support distribution performance.
Warehouse Worker / Team Trainer
Target
Waukesha, WI
11.2020 - 12.2023
- Delivered onboarding for 30+ hires, achieving 100% completion within 2 weeks.
- Improved training retention through feedback adjustments.
- Performed receiving/inventory tasks with 99% accuracy.
- Promoted safety compliance and mentored new hires.
Professional Baseball Player
San Diego Padres/Texas Rangers
11.2013 - 06.2020
- Built leadership and discipline in high-performance environments.
- Mentored new players and managed media relations with professionalism.
Education
BBA - Logistics And Supply Chain Management
University of Wisconsin–Whitewater
Whitewater, WI05-2026
No Degree - General Studies
University of Wisconsin–Milwaukee
Waukesha, WI12-2023
Skills
- Bilingual communication: English, Spanish
- Effective problem-solving skills
- Proficient in Excel and Google Workspace
- Logistics coordination
- Effective issue management
- Service workflow optimization
- Strategic task assignment
- Sales enablement support
- Staff training
- Critical thinking
Websites
Timeline
Service Supervisor
Cintas
12.2025 - Current
Lead Warehouse Worker
Target
07.2024 - 11.2025
Warehouse Worker / Team Trainer
Target
11.2020 - 12.2023
Professional Baseball Player
San Diego Padres/Texas Rangers
11.2013 - 06.2020
BBA - Logistics And Supply Chain Management
University of Wisconsin–Whitewater
No Degree - General Studies
University of Wisconsin–Milwaukee