Luis Basurto
El Paso,TX
Summary
Know how to work well with others, how to manage time wisely and act as a critical thinker and problem solver. Responsible and taking pride in working, as it is consider to be a direct reflection of who one is. Highly self motivated with an engaging personality and flexible approach. Upbeat, friendly, and know how to anticipate customer needs to facilitate enjoyable experiences.
Overview
9
9
years of professional experience
Work History
Server Shift Leader
Julio’s Mexican Food
08.2020 - 09.2025
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Trained and mentored new staff on menu items, service protocols, and operational procedures.
Installer
Big Media
03.2019 - 01.2020
- Worked with diverse types of weather and ground conditions.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
Sales Lead
Journeys Shoes
06.2016 - 11.2019
- Trained, coached, and mentored new sales associates for maximum performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Used POS system to process sales, returns, online orders, and gift card activations
Production Assistant
AlphaGraphics
04.2018 - 07.2019
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Produced high quality finished printed material in timely and efficient manner.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Education
Bachelor of Science - Physical Therapy
The University of Texas At El Paso
El Paso, TX12-2026
High School Diploma -
Franklin High School
El Paso, TX05.2018
Skills
- Driven individual
- Advanced communication in Spanish and English
- Exceptional customer support
- Proficient in simultaneous task execution
- Competitive mindset
- Leadership experience
- Adaptability to change
- Effective communication
- Effective problem resolution
Timeline
Server Shift Leader
Julio’s Mexican Food
08.2020 - 09.2025
Installer
Big Media
03.2019 - 01.2020
Production Assistant
AlphaGraphics
04.2018 - 07.2019
Sales Lead
Journeys Shoes
06.2016 - 11.2019
Bachelor of Science - Physical Therapy
The University of Texas At El Paso
High School Diploma -
Franklin High School