Katherine Urbina
Arlington,Texas
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level social work position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Server Shift Leader
Hooters Inc.
06.2019 - Current
- Reduced wait times for guests by optimizing table turnover rates through proactive communication with servers.
- Consistently met or exceeded sales goals through upselling techniques.
- Provided support to other team members when needed.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
MSW Clinical Intern
Baylor Scott & White Hospital
01.2024 - 05.2024
- Assisted in developing individualized treatment plans for clients, improving mental health outcomes.
- Conducted thorough assessments of client needs, determining appropriate interventions and resources.
- Supported clients in crisis situations by providing immediate intervention and referrals to appropriate services.
- Maintained accurate documentation of client interactions, ensuring continuity of care within the team approach.
BSW Intern
Baylor Scott & White Medical Center
01.2023 - 05.2023
- Collaborated with team members for successful completion of research projects on time and within budget.
- Assisted in the development of research proposals, contributing to a higher success rate in securing funding.
- Maintained detailed records of experimental procedures, providing transparency and replicability of results upon request by supervisors or collaborators.
Shift Leader
Churches Chicken
02.2016 - 03.2019
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
Education
Master's in Social Work - Social Work
University of Texas At Arlington
Arlington, TX12.2024
Skills
- Organization
- Customer Service Management
- Individual Counseling
- Behavioral assessment
- Suicide Prevention
Accomplishments
4.0 GPA
Dean's list
Languages
Spanish
Full Professional
English
Full Professional
Timeline
MSW Clinical Intern
Baylor Scott & White Hospital
01.2024 - 05.2024
BSW Intern
Baylor Scott & White Medical Center
01.2023 - 05.2023
Server Shift Leader
Hooters Inc.
06.2019 - Current
Shift Leader
Churches Chicken
02.2016 - 03.2019
Master's in Social Work - Social Work
University of Texas At Arlington
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