Dynamic Programming
Luis Becerril
Tomball,TX
Summary
At Cisco's Salsa Co., I excelled in a high-pressure environment, significantly enhancing customer satisfaction through effective problem-solving and outstanding service. My leadership and team collaboration skills drove efficiency and fostered a positive work atmosphere, earning commendation from both guests and management. Disciplined and hard worker, student, and coder.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Food Runner
Cisco's Salsa Co.
08.2020 - 08.2024
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Greeted customers and provided outstanding customer service.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Associate of Science - Computer Science
05.2001 -
- Awarded National Hispanic Recognition Program (NHRP)
- Awarded National Hispanic Recognition Merit
- Awarded AP Scholar with Distinctions
- LSC Honors College Scholarship Program Scholarship Recipient
- Year Round Pell Grant Scholarship Recipient
- Awarded Global Scholars and Language Award
- 3.9 GPA
- Honor Roll Fall 2023
- Ranked in Top 15% of class at Tomball High School
- Phi Theta Kappa Member
- Lead a Conversation Group for English Learners
- Completed AP course in AP Physics
- Completed AP course in AP Calculus BC
- Completed AP course in AP Computer Science A
- Completed AP course in AP Macroeconomic
- Dean's List Lone Star College - Tomball President's list
- Study Abroad: Denmark Virtual Exchange, Artificial Intelligence and Technology
Skills
Team Collaboration
Customer Service
Leadership
Strong Work Ethic
Attention to Detail
Critical Thinking
Effective problem solving
Python Proficiency
Java Proficiency
Software Development
Software
Map and Tree Data Structures
Advanced Data Structures
Excel
Gmail
Cloud Software
Languages
Spanish
Native or Bilingual
Certification
Certiport IT Specialist: Java Programmer
Timeline
Certiport IT Specialist: Java Programmer
05-2022
Food Runner - Cisco's Salsa Co.
08.2020 - 08.2024
Lone Star College System - Associate of Science, Computer Science
05.2001 -