Luis Calderón Welman
Miramar,FL
Summary
Dynamic sales professional with a proven track record at autoparts, excelling in customer service and relationship building. Demonstrated expertise in cash handling and inventory management, driving significant improvements in sales and customer satisfaction. Adept at problem-solving and training staff, fostering a collaborative environment for success.
wholesale and retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
17
17
years of professional experience
Work History
Inventory and logistics specialist
HM Factory llc
Doral, FL
03.2025 - 03.2026
- Managed inventory control processes to optimize supply chain efficiency.
- Developed and implemented logistics strategies to enhance operational workflows.
- Coordinated shipments and ensured timely delivery of goods to clients.
- Analyzed transportation data to identify cost-saving opportunities in logistics operations.
Sales Associate Manager
American Income Life Insurance Company
Miami, FL
08.2018 - 04.2024
- Led team to achieve sales targets through effective training and mentoring of associates.
- Developed and implemented strategic sales initiatives to enhance customer engagement and satisfaction.
- Analyzed market trends to adjust product offerings, optimizing inventory management for increased profitability.
- Coordinated promotional events to drive foot traffic and boost brand awareness in local market.
- Trained new sales associates on product knowledge, compliance regulations, and customer service best practices.
- Developed and implemented effective sales strategies to enhance client engagement and retention.
- Guided clients in understanding policy options, ensuring informed decision-making and satisfaction.
- Built relationships with customers to encourage repeat business.
Auto Parts Manager
Inverlac 2013
Maracay, Venezuela
02.2013 - 11.2018
- Advised customers on appropriate parts selection based on their specific needs and vehicle requirements.
- Conducted regular inventory audits to identify discrepancies and prevent stock issues.
- Oversaw budget management for the auto parts department, minimizing expenses while maximizing profits.
- Developed strong relationships with clients and vendors, fostering long-term partnerships.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Streamlined distribution processes for improved efficiency and reduced delivery times.
Auto Parts Manager
Autorepuestos RAZ
Maracay Venezuela
08.2009 - 12.2012
- Streamlined order processing for faster customer service and increased client satisfaction.
- Implemented quality control measures to ensure only top-quality products were sold to customers.
- Enhanced inventory management by implementing effective organization and tracking systems.
- Negotiated with suppliers to secure favorable pricing, improving the company''s bottom line.
Education
Electrical Engineering
UBA
Maracay Venezuela07-2007
Languages
Spanish
Native or Bilingual
English
Professional Working
Skills
- Customer service
- Problem-solving
- Multi-tasking strength
- Relationship building
- Exceptional customer service
- Cash handling
- Stocking and receiving
- Conflict resolution
- Sales expertise
- Product sales
- Sales strategies
- Retail store operations
- Sales training
- Inventory tracking
- Cold calling
Timeline
Inventory and logistics specialist
HM Factory llc
03.2025 - 03.2026
Sales Associate Manager
American Income Life Insurance Company
08.2018 - 04.2024
Auto Parts Manager
Inverlac 2013
02.2013 - 11.2018
Auto Parts Manager
Autorepuestos RAZ
08.2009 - 12.2012
Electrical Engineering
UBA