Luis Cano

Coached and developed merchandising team members, enhancing execution and accountability for optimal floor readiness.

• Train supervisors company-wide on standards, presentation, and operational best practices to strengthen consistency across locations.
• Support five new store openings as part of the NSO team
• Execute floor sets, seasonal displays, and product placement strategies to enhance presentation and support sales performance.
• Track inventory movement, transfers in and out of warehouse.
• Maintain a clean, organized and customer ready sales floor that supports a premium shopping experience.
• Partners with store leadership to align merchandising priorities with sales goals and operational needs.
• Direct visual merchandising operations for a 178,250-square-foot showroom while maintaining brand standards

• Executed various lash techniques, including classic, volume, and hybrid applications.
• Provided customized lash extension services to enhance client satisfaction and appearance.
• Developed strong client relationships through effective communication and personalized service.
• Maintained cleanliness and organization of workstations to ensure a safe environment.
• Maintained full schedule of appointments with over 20 clients per week.

• Led customer engagement initiatives to enhance sales performance and drive brand loyalty.
• Collaborated with team members to execute promotional events, increasing foot traffic and conversion rates.
• Analyzed market trends to identify opportunities for product promotions and upselling strategies.
• Developed training programs for new consultants, improving product knowledge and service delivery.