Luis Capelo III
Bronx,NY
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fine Dining Server
Alessia's Trattoria
Mamaroneck, NY
09.2023 - Current
- Maintain fine dining professionalism to patrons throughout their dining experience
- Provide guests with information about menu items, make suggestions and demonstrate knowledge of wine list and recommend wines based on customer preferences
- Accurately record orders in POS system while following up with guests during and after meal to ensure satisfaction
- Circulate within assigned areas to assess and address customer needs, effectively prioritizing tasks
- Check back with customers to ensure satisfaction with each course to create a positive memorable over all guest experience
Server/Bartender
Texas Roadhouse
New Rochelle, NY
03.2022 - 11.2023
- Provided exceptional service to high volume of daily customers
- Operated POS terminals to input orders, split bills and calculate totals
- Greeted customers, answered questions and recommended specials to increase profits
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following recipes and procedures
- Prepared cocktails from bar recipes and served wine, draft and bottled beer
Server
1730 Wine Bar & Eats
Mount Vernon, NY
09.2021 - 04.2022
- Supervised serving staff to drive high level of hospitality and food excellence
- Created positive guest experience by listening to guest needs and recommending options to meet requests
- Develop rapport with guests and assisted in generating repeat business by providing exceptional customer service
Stock Associate
Target
Bronx, NY
09.2018 - 04.2020
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
- Replenished inventory with focus on addressing customer needs
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories
- Delivered fast, friendly and knowledgeable service
Education
High School Diploma -
Cardinal Spellman High School
Bronx, NY06.2017
Skills
- Detail-Oriented
- Time Management
- POS Systems
Certification
- Learn2serve Food Handler Training Course exp.2/25
- Learn2serve Alcohol Training Awareness Program exp.2/25
Timeline
Fine Dining Server
Alessia's Trattoria
09.2023 - Current
Server/Bartender
Texas Roadhouse
03.2022 - 11.2023
Server
1730 Wine Bar & Eats
09.2021 - 04.2022
Stock Associate
Target
09.2018 - 04.2020
High School Diploma -
Cardinal Spellman High School