AMEISHA ANDERSON
Orlando,FL
Summary
Customer-oriented Server with four years of success, giving quality and memorable service to all guests. Happily making recommendations that meet every unique diet. As well as, upselling specials in a delicate and detailed manner. Skilled at handling high-traffic volumes and maintaining a focus on all individual guests.
Overview
6
6
years of professional experience
Work History
Fine Dining Server
Rocco's Italian Grille
Winter Park, FL
08.2022 - Current
- Ensured proper set-up of dining area before service began including silverware, napkins, glasses, etc.
- Assisted other servers when needed during peak periods.
- Followed up with guests after meals to ensure satisfaction with their overall experience.
- Took orders for food and beverages in a caring and professional manner.
- Checked back with customers to ensure satisfaction with each course.
- Communicated regularly with kitchen staff regarding orders.
- Responded quickly to guest inquiries or complaints in a professional manner.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, cleaning utensils, and shining glasses.
- Bussed and reset tables as needed between seating's.
- Promoted additional menu items or special offers rotated every week.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Minimal bartending experience making drinks during week days.
Server/Cashier/Food Runner/Hostess
Tornatores Ristorante
Orlando, FL
06.2020 - 08.2022
- Server’s lead, as well as managing the front of house.
- Sales: experience in selling specialty food items, wine, and merchandise.
- Hosting: welcoming guests, seating parties, and setting reservations.
- Front register, answering phone calls, taking orders, and assisting customers.
- Food runner, bagging to-go food, and running food to tables.
- I have previously served: charcuterie classes, special events, and weddings.
Cashier/Truck/Visuals
H&M, Florida Mall
Orlando, FL
03.2019 - 03.2020
- Front cashier, assisting guests at checkout in a timely manner.
- Informing guests about promotions and points system.
- Closing registers and cash handling.
- Truck shipment processing and putting out new fabrics.
- Customer guide, assisting guests with any questions on merchandise or it's location.
Stock/Gift Wrapper (SEASONAL)
Williams Sonoma Home
Orlando, FL
10.2019 - 01.2020
- In charge of taking in shipments and sending out packages.
- Unloading boxes with care in a timely manner.
- Restocking sales floor.
- Taking high volume inventory.
- Gift wrapping customer items upon request.
Cashier
McDonalds
Orlando, FL
07.2018 - 12.2018
- Front register, taking orders, and greeting guests promptly.
- Assisted guests with any questions with brightness.
- Assisted my team in restocking assuring all areas were completely stocked.
- Cleaned the dining space and service stations to allow guests the best experience.
Education
Associate of Science - Diagnostic Medical Sonography
Valencia College
Orlando, FL08-2027
Associate of Arts - American Sign Language (ASL)
Valencia College
Orlando, FL12.2022
High School Diploma -
Bishop Moore High School
01.2019
Skills
- High-Volume Dining
- Work Task Prioritization
- Staff Supervision
- Detail-Oriented
- Customer Assistance
- Table Bussing
- Point of Sale (POS) System Operations
- Effective Customer Upselling
- Team Player
- Menu Memorization and Presentation
- Friendly
- Service-Oriented
- Works Well Under Pressure
- Cash Handling
- Fast-Paced Environment
Languages
English
Native/ Bilingual
American Sign Language
Professional
Timeline
Fine Dining Server
Rocco's Italian Grille
08.2022 - Current
Server/Cashier/Food Runner/Hostess
Tornatores Ristorante
06.2020 - 08.2022
Stock/Gift Wrapper (SEASONAL)
Williams Sonoma Home
10.2019 - 01.2020
Cashier/Truck/Visuals
H&M, Florida Mall
03.2019 - 03.2020
Cashier
McDonalds
07.2018 - 12.2018
Associate of Science - Diagnostic Medical Sonography
Valencia College
Associate of Arts - American Sign Language (ASL)
Valencia College
High School Diploma -
Bishop Moore High School
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