Luis Carbajal
El Paso,TX
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
27
27
years of professional experience
Work History
Supervisor
Allen Concrete Dirt & Paving
2020.12 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated employee performance and coached and trained to improve weak areas.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Marketing Representative
Jobe Materials
2019.12 - 2020.12
- Created reports to track performance of marketing campaigns and suggest improvements.
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
- Partnered with sales teams to develop and execute marketing initiatives that supported customer acquisition and retention goals.
- Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Conducted market research and analysis to identify consumer trends and preferences.
- Analyzed industry trends and benchmarked competitors to inform marketing strategies.
- Conducted market research to identify customer needs and preferences.
Marketing Representative
MTI Redimix
1997.01 - 2019.11
- Created reports to track performance of marketing campaigns and suggest improvements.
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
- Partnered with sales teams to develop and execute marketing initiatives that supported customer acquisition and retention goals.
- Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
- Mentored junior staff members, providing guidance on best practices to improve their skillsets and overall team contributions.
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Developed compelling marketing materials for product launches, resulting in heightened consumer interest and sales growth.
- Conducted market research and analysis to identify consumer trends and preferences.
- Managed budget for marketing initiatives, carefully keeping spending within allocated limits.
- Analyzed industry trends and benchmarked competitors to inform marketing strategies.
- Acquired, developed and frequently serviced over [Number] new accounts.
Education
High School Diploma -
El Paso High School
El Paso, TX05.1990
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Staff Development
- Staff Discipline
- Operations Management
- Policy Enforcement
- Negotiation
- Project Planning
- Improvement plan knowledge
- Expectation setting
- Schedule development
- Process Monitoring and Improvement
- Process Improvement
- Processes and procedures
Languages
Spanish
Professional Working
Timeline
Supervisor
Allen Concrete Dirt & Paving
2020.12 - Current
Marketing Representative
Jobe Materials
2019.12 - 2020.12
Marketing Representative
MTI Redimix
1997.01 - 2019.11
High School Diploma -
El Paso High School
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