Griselda Toscano
Phoenix,AZ
Summary
Skilled payroll administrator with background in timekeeping operations, ensuring accurate and timely processing of employee payments. Possess strong knowledge of payroll systems, tax regulations, and compliance requirements. Demonstrated ability to improve process efficiency and resolve discrepancies quickly. Contributed to enhancing team productivity and reducing errors in previous roles.
Overview
7
7
years of professional experience
Work History
Payroll Administrator
Samons Brothers Framing
Surprise, AZ
11.2023 - Current
- Managed electronic timekeeping systems or manually collected and reviewed timesheets.
- Processed off-cycle payments accurately within specified deadlines.
- Calculated and applied wage garnishments.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Ensured accurate calculation of wages, overtime, and deductions to maintain payroll accuracy.
- Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
- Implemented and maintained payroll systems, ensuring accuracy and timeliness of data.
Dental Assistant
Laveen Dental
Phoenix, AZ
01.2023 - 04.2025
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Kept track of treatment information in patient records.
- Exposed dental diagnostic x-rays.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Assisted the hygienist with dental cleanings.
Orthodontic Assistant
Dunn Orthodontics
Phoenix, AZ
04.2023 - 11.2023
- Documented patient records during procedures and added notes taken to treatment chart.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Scheduled appointments for patients based on availability of doctors' time slots.
- Maintained sterilization of instruments according to OSHA standards.
- Updated patient records with new data and treatment information.
- Instructed patients on how to properly use orthodontic appliances such as headgear or elastics.
- Exposed diagnostic dental x-rays to analyze teeth condition.
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
Childcare Provider
Wee Care Corporation
Litchfield, AZ
10.2019 - 01.2022
- Maintained daily records of activities, behaviors, meals, and naps.
- Developed and implemented lesson plans and activities for children of various ages.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Communicated with parents about daily activities and any concerning behaviors.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
Call Center Service Representative
Convergent Outsourcing
Phoenix, Arizona
01.2019 - 01.2022
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Updated system with order specifics and customer details, preferences, and billing information.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Linen Distribution
Crothall Healthcare Services
Phoenix, AZ
04.2018 - 12.2018
- Organized incoming shipments of linens for distribution to various departments.
- Restocked shelves with new linens as needed.
- Helped maintain a clean and orderly environment by changing linens on beds, restocking supplies, cleaning equipment.
Education
Associate of Applied Science - Dental Assisting
Maricopa Community Colleges, Phoenix College
Phoenix, AZ12-2022
Skills
- Problem solving
- Adaptability
- Critical thinking
- Time management
- Active listening
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Payroll Administrator
Samons Brothers Framing
11.2023 - Current
Orthodontic Assistant
Dunn Orthodontics
04.2023 - 11.2023
Dental Assistant
Laveen Dental
01.2023 - 04.2025
Childcare Provider
Wee Care Corporation
10.2019 - 01.2022
Call Center Service Representative
Convergent Outsourcing
01.2019 - 01.2022
Linen Distribution
Crothall Healthcare Services
04.2018 - 12.2018
Associate of Applied Science - Dental Assisting
Maricopa Community Colleges, Phoenix College
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