Luis Chaves
Ontario,CA
Summary
Dynamic Senior Operations Lead at Converse Inc. with a proven track record in operational excellence and team collaboration. Expert in implementing quality control measures and optimizing workflows, resulting in enhanced efficiency. Skilled in performance monitoring and accountability, driving high service standards while fostering a culture of safety and reliability.
Overview
18
18
years of professional experience
Work History
Senior Operations Lead
Converse Inc.
11.2021 - Current
- Implemented quality control measures across various operations to ensure compliance with industry regulations and maintain high service standards.
- Developed and executed strategic plans to maximize organizational efficiency and profitability.
- Managed cross-functional teams for timely project completion and delivery of high-quality results.
- Trained and guided team members to maintain high productivity and performance metrics.
- Oversaw supply chain operations, ensuring timely procurement and distribution of materials to meet production demands.
- Coordinated with multiple departments to optimize workflows, streamline communication channels, and improve overall efficiency within the organization.
Material Handler
Bridgestone Firestone
06.2007 - 10.2021
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
Education
Bachelor of Arts - Business Administration And Management
California State University, San Bernardino
San Bernardino, CA05-2025
Associate of Arts - Business Administration And Management
Chaffey College
Rancho Cucamonga, CA06-2023
Skills
- Operational excellence
- Safety management
- Organizational development
- Environmental management
- Accountability
- Warehouse operations
- Customer relations
- Operational planning
- Task delegation
- Performance monitoring
- KPI tracking
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Senior Operations Lead
Converse Inc.
11.2021 - Current
Material Handler
Bridgestone Firestone
06.2007 - 10.2021
Bachelor of Arts - Business Administration And Management
California State University, San Bernardino
Associate of Arts - Business Administration And Management
Chaffey College
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