Luis Colon
Miami
Summary
Dynamic manager with a proven track record at Lowes Home Improvement, excelling in team leadership and customer service. Enhanced staff training programs, boosting product knowledge and service skills. Implemented effective inventory strategies, reducing discrepancies and improving availability, while fostering a collaborative work environment that drives operational efficiency.
Overview
13
13
years of professional experience
Work History
Manager
Lowes Home Improvment
6600 Dykes Rd, Southwest Ranches, FL 33331
12.2024 - 01.2026
- Oversaw daily operations to ensure efficient store performance and customer satisfaction.
- Developed staff training programs to enhance product knowledge and service skills.
- Implemented inventory management strategies to reduce stock discrepancies and improve availability.
- Analyzed sales data to identify trends and optimize product placement for increased revenue.
- Managed and motivated employees to be productive and engaged in work.
- Oversaw fright/back end operations
Automotive Technician
Jet Auto World
4661 S State Rd 7, Davie, FL 33314
09.2018 - 12.2021
- Diagnosed and repaired automotive systems using advanced diagnostic tools.
- Conducted routine maintenance tasks, ensuring optimal vehicle performance and safety standards.
- Collaborated with team members to streamline workflow processes and improve service efficiency.
- Assisted in training junior technicians on best practices for vehicle repairs and diagnostics.
- Maintained accurate records of repairs, parts used, and service history for customer vehicles.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Warehouse Worker
Zuo
Miami, FL
08.2016 - 04.2017
- Operated forklifts and pallet jacks to transport materials efficiently within the warehouse.
- Assisted in inventory management by accurately labeling and organizing stock items.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Collaborated with team members to optimize workflow and enhance operational efficiency.
- Loaded, unloaded, and moved material to and from storage and production areas.
Cashier
7-eleven
Miami, FL
04.2013 - 07.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining inventory levels and restocking shelves as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Ensured store cleanliness and organization, enhancing overall shopping experience.
- Collaborated with team members to optimize workflow during peak hours.
- Handled cash management tasks, including balancing cash drawers at shift end.
- Welcomed customers and helped determine their needs.
Education
No Degree - N/a
Miami Central Senior High School
Miami, FLSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Teamwork and collaboration
- Positive attitude
- Attention to detail
Timeline
Manager
Lowes Home Improvment
12.2024 - 01.2026
Automotive Technician
Jet Auto World
09.2018 - 12.2021
Warehouse Worker
Zuo
08.2016 - 04.2017
Cashier
7-eleven
04.2013 - 07.2016
No Degree - N/a
Miami Central Senior High School