Proactive and caring worker with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
5
5
years of professional experience
Work History
Crew Shift Leader
Bigs Fullerton
08.2022 - Current
Supervised team members and oversaw effective and efficient completion of job duties.
Contributed to higher overall store performance by consistently meeting or exceeding shift targets for sales, labor costs, and food safety standards.
Enhanced customer satisfaction by addressing concerns promptly and professionally.
Provided mentorship for new hires by sharing knowledge of best practices in customer service delivery.
Managed approximately 20 incoming calls, emails and faxes per day from customers.
Bartender
Marinaj Banquets & Events
04.2024 - Current
Kept bar stocked with liquors, juices and garnishes for drinks.
Mixed unique and interesting cocktails for customers, including bar specials.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Single handedly assisted 150 to 400 customers resulting in an average of $4500 in sales
Tutor
Private Tutoring
01.2020 - 05.2024
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.