Proactive and caring worker with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
5
5
years of professional experience
Work History
Crew Shift Leader
Bigs Fullerton
08.2022 - Current
Supervised team members and oversaw effective and efficient completion of job duties.
Contributed to higher overall store performance by consistently meeting or exceeding shift targets for sales, labor costs, and food safety standards.
Enhanced customer satisfaction by addressing concerns promptly and professionally.
Provided mentorship for new hires by sharing knowledge of best practices in customer service delivery.
Managed approximately 20 incoming calls, emails and faxes per day from customers.
Bartender
Marinaj Banquets & Events
04.2024 - Current
Kept bar stocked with liquors, juices and garnishes for drinks.
Mixed unique and interesting cocktails for customers, including bar specials.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Single handedly assisted 150 to 400 customers resulting in an average of $4500 in sales
Tutor
Private Tutoring
01.2020 - 05.2024
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Education
Bachelor of Science - Mechanical Engineering
California State University Fullerton
Fullerton, CA
05-2026
Associate of Science - Engineering
Fullerton College
321 E Chapman Ave, Fullerton, CA
05-2023
Skills
Strong multitasking
Excellent problem-solving skills
Relationship building and rapport
Punctual and Dependable
Clear and effective communication
Memory retention
Computer-Aided Design
Microsoft Excel
Stress analysis
Fluid Mechanics
Thermodynamics
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Marinaj Banquets & Events
04.2024 - Current
Crew Shift Leader
Bigs Fullerton
08.2022 - Current
Tutor
Private Tutoring
01.2020 - 05.2024
Bachelor of Science - Mechanical Engineering
California State University Fullerton
Associate of Science - Engineering
Fullerton College
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