Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
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Luis Covarrubio

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

7
7
years of professional experience

Work History

Sales Representative

Courtesy Chevrolet
02.2023 - Current
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Recommended complementary purchases to customers, increasing revenue.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Utilized CRM software to manage customer accounts and track performance metrics.

Outside Sales Representative

Klingspor Abrasives
08.2021 - 01.2023
  • Responsible for growing a territory
  • Established customer relationships
  • Open new accounts to expand business
  • Handled customer service issues
  • Maintained existing customers active
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Quoted prices, credit terms and other bid specifications.

Sales Representative

Harbor Chevrolet
07.2017 - 03.2021
  • Used sales tactics and product knowledge to create purchase agreements with clients.

Sales Representative

Chrysler DJR
01.2017 - 07.2017
  • Trained in sales techniques and gained confidence in overcoming objections.

Team Ambassador

KCRA Television
11.2016 - 07.2017
  • Promoted and advertised community events through televised commercials and media outlets.

Education

Bachelor's in Graphic Design -

Facultad de Diseño y Comunicación Grafica ESCOGRAF
Chihuahua, Chihuahua
01.2013

Técnico Profesional Folklorista -

Escuela Superior De Danza Folklórica Mexicana
Chihuahua, Chihuahua
01.2011

Technical High School degree in Mathematical-Physics -

Centro de Bachillerato Tecnológico Industrial y De Servicios numero 193
Saucillo, Chihuahua
01.2008

Skills

  • Bilingual
  • Sales Strategies
  • Customer Service
  • Team Work
  • Strong Communication
  • Adaptability
  • Sales Consultation
  • Customer Retention
  • Client Account Management
  • Contract Negotiations

Languages

English
Spanish

Awards

Received General Motors Mark of Excellence: Achieved high-level sales goals - 100+ New units sold Team Ambassador: Chosen out of 300+ applicants from multiple castings.

Timeline

Sales Representative

Courtesy Chevrolet
02.2023 - Current

Outside Sales Representative

Klingspor Abrasives
08.2021 - 01.2023

Sales Representative

Harbor Chevrolet
07.2017 - 03.2021

Sales Representative

Chrysler DJR
01.2017 - 07.2017

Team Ambassador

KCRA Television
11.2016 - 07.2017

Bachelor's in Graphic Design -

Facultad de Diseño y Comunicación Grafica ESCOGRAF

Técnico Profesional Folklorista -

Escuela Superior De Danza Folklórica Mexicana

Technical High School degree in Mathematical-Physics -

Centro de Bachillerato Tecnológico Industrial y De Servicios numero 193
Luis Covarrubio