Luis Cruz
Hamburg
Summary
Dynamic professional with extensive experience as a Shop Steward at Fresh Direct LLC, excelling in employee relations and workplace safety. Proven ability to enhance team integration and resolve conflicts effectively. Skilled in decision-making and problem-solving, fostering a collaborative environment that boosts employee satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Shop Steward
Fresh Direct LLC
04.2016 - Current
- Facilitated communication between management and employees to address concerns and resolve conflicts.
- Assisted in the implementation of workplace safety protocols, ensuring compliance with regulations.
- Supported training programs for new hires, enhancing onboarding experience and team integration.
- Monitored workplace conditions, identifying areas for improvement to enhance employee satisfaction.
- Collaborated with management to negotiate agreements, fostering a positive work environment.
- Provided feedback on policy changes, advocating for employee needs and operational efficiency.
- Organized regular meetings to discuss team goals and address employee grievances effectively.
Lead Delivery Driver
Mission Lynx Llc
01.2015 - 04.2016
- Supervised daily delivery operations, ensuring timely and efficient service to clients.
- Trained and mentored new drivers on safety protocols and efficient route management.
- Coordinated logistics for multi-stop deliveries, optimizing routes to reduce fuel costs.
- Managed vehicle maintenance schedules, ensuring all delivery vehicles remained operational and compliant.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed scheduling of deliveries, prioritizing urgent orders while balancing daily workload efficiently among team members.
Journeyman Carpenter
Marek Brothers Systems
12.2013 - 01.2014
- Constructed and installed frameworks for residential and commercial projects, ensuring structural integrity.
- Collaborated with project managers to develop efficient work schedules and allocate resources effectively.
- Operated various power tools and machinery, maintaining safety standards and adherence to building codes.
- Mentored junior carpenters, providing guidance on techniques and best practices for quality craftsmanship.
Education
Aldine Senior High School
Houston, TX05.2008
Skills
- Workplace safety
- Employee relations
- Customer service
- Customer engagement
- Employee motivation
- Recruitment and hiring
- Task delegation
- Teamwork
- Teamwork and collaboration
- Time management
- Multitasking skills
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
Shop Steward
Fresh Direct LLC
04.2016 - Current
Lead Delivery Driver
Mission Lynx Llc
01.2015 - 04.2016
Journeyman Carpenter
Marek Brothers Systems
12.2013 - 01.2014
Aldine Senior High School