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Associate Principal Engineer

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Test Manager with extensive experience in quality assurance and test automation, specialising in payment systems and stakeholder engagement within the public sector. Proven track record of leading end-to-end User Acceptance Testing (UAT), delivering complex change initiatives, and embedding effective change management strategies.
Highly skilled in payments platforms and standards including ISO 20022, SWIFT, CHAPS, FPS, and BACS, with strong expertise in modern test automation and performance testing tools such as Selenium, Playwright, Rest Assured, TestNG, Maven, JMeter, Jenkins, GitHub Actions, Jira, and ALM. Experienced in building efficient CI/CD-aligned testing frameworks to improve quality, speed, and reliability.
A collaborative leader committed to mentoring and developing high-performing test teams, actively contributing to Change Advisory Board (CAB) meetings, and ensuring robust governance, risk mitigation, and successful delivery of business-critical change.

Soy una persona que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional y un sólido conocimiento del sector. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía y capacidades en una empresa de futuro.

Dedicated former finance professional with a courteous demeanour, seeking xxx. Excelling in service-oriented roles, demonstrates excellent attention to detail and safety compliance, ensuring accurate record keeping and efficient paperwork organisation. Known for punctuality, reliability, and patience under pressure, adept at dispute management and complaint resolution. Proficient in vehicle loading and unloading, load securing, route planning, and adaptable to changing routes with a safe driving record. Comprehensive knowledge of road laws, skilled in the use of GPS and navigation apps. Knowledge of vehicle maintenance. Holds a full UK driving licence.

HR Policy Specialist with expertise in employment law and policy interpretation. Demonstrated success in simplifying People Policies to align with strategic objectives and improve customer experience. Proficient in managing complex Union environments through effective relationship building. Lead role in developing Policy Governance Frameworks in regulated financial services and supporting strategic projects across People & Culture. Experienced in benchmarking and horizon scanning. Ability to understand, interpret and propose practical solutions to complex employment law and Regulatory compliance. Experienced in using benchmarking, best practice and horizon scanning to inform and develop a best in class Policy framework. Instrumental to delivering an aligned Policy proposition from numerous legacy Policies inherited as part of a company history of business acquisitions.

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Dedicated Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Well-informed about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Qualified Career Department of Defense (DoD) Principal Program Manager, Senior Information Technology (IT) Manager, and Acquisition leader with 20+ years of experience in stakeholder management, project management, contracting, financing, resource management, budget management, information technology management, logistics, customer relations, and process improvement. I have a well-balanced breath of experience with two Defense Acquisition Workforce Improvement Act certifications in the areas of Program Management and Engineering and Technical Management. Adept at leading multi-functional and cross-functional teams of government civilian, military, and contractor personnel and managing program budgets that exceed several hundred million dollars. Exceptional background as a Commissioned Military Officer, Leader, Program Manager, Information Technology professional, and Logistical professional in challenging and demanding environments requiring adaptability while minimizing risks. Possesses a DoD TS and SCI eligible with CI Polygraph.

Team player who is hardworking and always willing to learn more. Dedicated to providing optimal patient care. Experience in using imaging equipment for radiography procedures.

Dynamic professional with a proven track record of excelling in customer service and operational efficiency. Skilled in conflict resolution and staff training, I enhanced customer satisfaction and streamlined processes, contributing to a positive branch environment. Detail-oriented and proactive, within all verbal and written documentation.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Luis De Los Santos

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Bank Teller

Education

Bachelor of Science - Finance

Associates Degree - Finance

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Leadership Experience

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Bank Teller

Bachelor of Science - Finance

Associates Degree - Finance

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