LUIS DURANT
TAMARAC,FL
Summary
Focused on boosting dealer profits by closing deals with speed and efficiency. Excellent interpersonal, communication and analytical abilities. Trains and motivates sales employees to improve closing rates and service quality.
Overview
14
14
years of professional experience
Work History
F&I Manager
Grieco Chevrolet Of Fort Lauderdale
07.2023 - Current
- Worked with lending institutions to secure financing and fulfill contracts.
- Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
- Assisted customers with completing loan applications and other paperwork.
- Negotiated loan terms and conditions with customers to secure best deal.
- Completed, reviewed and processed paperwork to finalize sales.
- Evaluated loan requests and documents to verify accuracy and completeness.
CFS Manager
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
08.2017 - 02.2023
- Worked with lending institutions to secure financing and fulfill contracts.
- Completed, reviewed and processed paperwork to finalize sales.
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Negotiated loan terms and conditions with customers to secure best deal.
Internet Sales Representative
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
08.2012 - 08.2017
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Managed customer service inquiries and complaints for customer satisfaction.
Internet Sales Manager
Gunther Volkswagen Of Fort Lauderdale
05.2009 - 07.2012
- Responded to internet inquiries and phone calls in timely matter.
- Increased sales and customer satisfaction through personalized servicing.
- Provided superior and individualized customer service.
- Kept detailed records of sales and contracts.
Education
Bachelor of Science - Computer Science
Rensselaer Polytechnic Institute
Troy, NY06.1989
Skills
- Closing Processes
- Profit Optimization
- Microsoft Office
- Customer service and assistance
- Legal compliance
- Funding procedures
Languages
Spanish
Native or Bilingual
Timeline
F&I Manager
Grieco Chevrolet Of Fort Lauderdale
07.2023 - Current
CFS Manager
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
08.2017 - 02.2023
Internet Sales Representative
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
08.2012 - 08.2017
Internet Sales Manager
Gunther Volkswagen Of Fort Lauderdale
05.2009 - 07.2012
Bachelor of Science - Computer Science
Rensselaer Polytechnic Institute
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