Luis Estrada
Phoenix
Summary
An efficient, punctual, and reliable medical assistant, BLS certification. Good customer service and speaks two languages, able to work in a fast-paced job, can adapt to mostly any work environment, able to prepare a room well as rooming patients, can take vitals, draw blood, currently seeking a position in the back office.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Cashier
Mcdonalds
Glendale
03.2026 - Current
- Processed customer transactions accurately and efficiently at busy pizza and wings restaurant.
- Handled cash, credit, and digital payments with attention to detail.
- Maintained cleanliness and organization of the register area throughout shifts.
Cashier
Presto Pizza and Wings
Phoenix
10.2021 - 03.2022
- Maintained working knowledge of restaurant's policies and procedures.
- Built and maintained internal and external customer satisfaction.
- Assisted supervisors to identify and resolve issues in the restaurant.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Communicated clearly and positively with coworkers and management.
- Mastered point-of-service (POS) computer system for automated order taking.
- Handled currency and credit transactions quickly and accurately.
- Followed procedures for safe food preparation, assembly, and presentation.
- Resolved complaints promptly and professionally.
- Took initiative to find extra tasks when scheduled duties were completed.
- Effectively managed large amounts of incoming calls.
- Built sustainable relationships of trust through open and interactive communication.
Education
Medical Assistant - Phlebotomy
Arizona College of Allied Health
Glendale, AZSkills
- Good customer service
- Bilingual (English and Spanish)
- Can work well with others
- Efficient with work
- Fast learner
- Record patients medical history
- Set up medical laboratory equipment
- Prep patients for procedures
- Clean and sterilize instruments
- Dispose of contaminated supplies
- Explain treatment procedures
- Interview patients
- Measure vital signs
- Measure weight
- Measure height
Timeline
Cashier
Mcdonalds
03.2026 - Current
Cashier
Presto Pizza and Wings
10.2021 - 03.2022
Medical Assistant - Phlebotomy
Arizona College of Allied Health