Luis Fuentes
Fort Worth,TX
Summary
Results-driven professional with expertise in cash handling and customer assistance. Enhanced transaction accuracy and streamlined operations through quality assurance and team collaboration. Delivered exceptional service while ensuring regulatory compliance and effectively trained new staff to boost customer satisfaction.
Overview
6
6
years of professional experience
Work History
Casino Cashier
Chumash Casino
San Ynez, CA
07.2024 - 04.2026
- Processed cash transactions for gaming and dining services, ensuring accuracy and efficiency.
- Processed customer transactions, including cash and credit payments.
- Conducted chip exchanges for customers on the gaming floor.
- Verified customer identification to ensure compliance with gaming regulations.
- Balanced daily receipts with cashier bank, ensuring financial accuracy and accountability.
- Trained new staff on cash handling protocols and customer service standards.
- Assisted customers with inquiries regarding transactions and casino services.
- Delivered friendly customer service to guests, enhancing their overall casino experience.
Cash Kiosk Operator
Chumash Casino
San Ynez, USA
09.2023 - 07.2024
- Operated self-service kiosks to assist guests efficiently.
- Assisted guests with completing their transactions at kiosks.
- Resolved jams in kiosk machines to minimize downtime and enhance guest experience.
- Provided technical support for kiosk issues, ensuring quick resolution and customer satisfaction.
- Replenished cash in kiosk machines to maintain operational readiness.
- Replenish cassettes with money for kiosk machines
Warehouse Associate
DenMat
Lompoc, USA
08.2023 - 09.2023
- Received and processed incoming shipments, ensuring accuracy of items against purchase orders to facilitate inventory management
- Organized warehouse space by rearranging products on shelves, racks, and bins based on size, weight, type, and other specifications to optimize storage efficiency
- Used pallet jacks to move items to and from warehouse locations
- Maintained cleanliness of shelves, workstations, and pallet areas to promote a safe work environment
Final Assembler
DenMat
Lompoc, USA
02.2023 - 08.2023
- Assembled components with minimal supervision, exceeding expected project milestones
- Operated production machines to ensure efficient assembly operations
- Collaborated with team to enhance production processes and uphold quality standards
- Inspected parts for quality assurance before assembly process
- Conducted quality assurance checks on products per strict guidelines
- Maintained cleanliness and organization of work areas to ensure safety
CAP 2 Associate
Walmart
Lompoc, California
09.2020 - 12.2022
- Operated unloading equipment and stocked products to maintain product availability.
- Guided customers in locating items on sales floor and backroom storage to enhance shopping experience.
- Arranged merchandise on sales floor to improve presentation and accessibility for customers.
Education
High School Diploma -
Lompoc High School
Lompoc, CA06-2020
Skills
- Cash Handling Expertise
- Money Handling
- Transaction processing
- Transaction Documentation
- Payment Processing
- Product Verification
- Warehouse Organization
- Loading and Unloading
- Inventory Counting
- Product Restocks
- Order Picking
- Freight Labeling
- Assemble Products
- Team Collaboration
- Transaction processing system
- Cash drawer balancing
Languages
English
Professional
Spanish
Limited
Timeline
Casino Cashier
Chumash Casino
07.2024 - 04.2026
Cash Kiosk Operator
Chumash Casino
09.2023 - 07.2024
Warehouse Associate
DenMat
08.2023 - 09.2023
Final Assembler
DenMat
02.2023 - 08.2023
CAP 2 Associate
Walmart
09.2020 - 12.2022
High School Diploma -
Lompoc High School
Education
other