Luis Garcia
Henderson
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
17
17
years of professional experience
2008
2008
years of post-secondary education
Work History
Sales manager/ MIT
Rent A Center Warehouse & Retail Store
Las Vegas
06.2025 - Current
- Inventory
- Activating sale
- Delivery driver
- Customer service
- Verification
- Managed daily sales operations and ensured smooth store functionality.
- Trained staff on product knowledge and customer service techniques.
- Collaborated with team to maintain inventory accuracy and organization.
- Assisted customers in selecting products that meet their needs.
- Developed promotional displays to enhance product visibility in the store.
- Handled customer inquiries and resolved issues effectively and efficiently.
- Monitored sales trends to identify opportunities for improvement in service.
- Managed daily operations of sales department, including supervision of staff members.
- Established relationships with key clients, while maintaining existing customer base.
CSR, Sales
NU car rental
Los Angeles
08.2018 - 03.2027
- Managed customer inquiries and complaints through effective communication techniques.
- Processed rental transactions using company software and payment systems.
- Coordinated vehicle availability and maintenance schedules for customer reservations.
Collections Manager
Buddys home furnishings
Las Vegas
01.2024 - 06.2025
- Managed collection processes to ensure timely payments from customers.
- Developed and maintained positive customer relationships during collection activities.
- Trained team members on effective collection strategies and best practices.
Owner
Fast car rental
Inglewood
03.2012 - 05.2022
- Managed daily operations and ensured smooth workflow at Fast ca.
- Supervised staff and maintained high service standards in fast-paced environment.
- Developed training materials to onboard new employees efficiently at Fast ca.
- Coordinated inventory management and supply orders to meet business needs.
- Implemented process improvements to streamline service delivery at Fast ca.
- Cultivated customer relationships to enhance satisfaction and loyalty.
- Oversaw financial transactions, ensuring accurate cash handling procedures were followed.
Csr
Midway Car Rental
Los Angeles
11.2009 - 08.2011
- Assisted customers with reservations and vehicle selection.
- Answered customer inquiries via phone and in-person efficiently.
Education
Birmingham High School
Van Nuys, CASkills
- Inventory management
- Customer relationship management
- Sales forecasting
- Visual merchandising
- Customer service
- Conflict resolution
- Employee training
- Effective communication
- Relationship building
- Time management
- Problem solving
- Sales process
- Advanced Salesforcecom user
- Sales reporting
- Sales closing techniques
- Prospecting skills
- Sales coaching
- Sales territory growth
Languages
Spanish
Professional
Timeline
Sales manager/ MIT
Rent A Center Warehouse & Retail Store
06.2025 - Current
Collections Manager
Buddys home furnishings
01.2024 - 06.2025
CSR, Sales
NU car rental
08.2018 - 03.2027
Owner
Fast car rental
03.2012 - 05.2022
Csr
Midway Car Rental
11.2009 - 08.2011
Birmingham High School