Luis Garcia Avina
Santee,CA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements. Outgoing student pursuing flexible part/full time employment with weekend and evening shift options.
Overview
3
3
years of professional experience
Work History
Sales Associate
CVS Pharmacy
Santee , CA
12.2022 - Current
- Demonstrated product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Promoted special offers and discounts to encourage additional purchases.
- Initiated friendly conversation with customers to determine level of assistance required.
Retail Sales Associate
Ross Dress for Less
Santee, CA
10.2021 - 08.2022
- Completed transactions in an efficient manner while providing excellent customer service.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
- Lifting heavy boxes of merchandise
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Education
High School Diploma -
Santana High School
Santee, CA06-2021
Some College (No Degree) - Liberal Arts And General Studies
Grossmont College
El Cajon, CASkills
- Customer Needs
- Retail loss prevention
- Inventory Control
- Contract Preparation
- Payment Processing
- Goal-Oriented
- Money Handling
- Self-Checkout Assistance
- Customer Service
- Product Promotions
- Cash Register Operation
- Store Organization
- Team building
- Critical Thinking
- Heavy Equipment Operation
- Cycle counting
- Loading and unloading
- Pallet Jacks
Languages
Spanish
Professional
Timeline
Sales Associate
CVS Pharmacy
12.2022 - Current
Retail Sales Associate
Ross Dress for Less
10.2021 - 08.2022
High School Diploma -
Santana High School
Some College (No Degree) - Liberal Arts And General Studies
Grossmont College