Luis Garza
Weslaco,TX
Summary
Team management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, conflict resolution, and performance improvement. Known for reliability and adaptability in dynamic environments. Valued for excellent communication skills and ability to motivate and lead teams toward common goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Truck Driver
D&v Trucking
San Juan, TX
08.2019 - Current
- Deliver dry and refrigerated commodities to various businesses as over-the-road truck driver
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Trainer
Contact Point 360
Pharr, TX
04.2023 - 11.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Team Leader
Advanced Call Center Technologies LLC
Harlingen, TX
02.2019 - 12.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Pipeline Laborer
Cci community construction
Hazelhurst, MI
08.2019 - 12.2019
- Observe and report
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Cook/Cashier
Whataburger Restaurant
Weslaco, TX
03.2016 - 11.2016
- I would cook and prep and would also do cashier
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Education
High school diploma -
Weslaco East High School
Weslaco, TX01.2016
Skills
- Office software expertise
- Instrument proficiency: guitar, drums, accordion
- Fast food and food service skills
- Grilling techniques
- Physical labor and construction
Certification
- Security level two training January 2016 to Present
- Drivers License
- Food Handler
Timeline
Trainer
Contact Point 360
04.2023 - 11.2024
Truck Driver
D&v Trucking
08.2019 - Current
Pipeline Laborer
Cci community construction
08.2019 - 12.2019
Team Leader
Advanced Call Center Technologies LLC
02.2019 - 12.2020
Cook/Cashier
Whataburger Restaurant
03.2016 - 11.2016
High school diploma -
Weslaco East High School