Caroline Ruiz
Tampa,FL
Summary
Seeking entry-level opportunities to enhance my abilities while contributing towards company growth. I aspire to be a great asset to your organization by demonstrating professional conduct, delivering outstanding customer service, and providing a positive and proactive attitude to any work environment.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon Flex
03.2023 - Current
- Transporting packages and other goods from Amazon facility to a personal or business address.
- Loading goods by route order, utilize GPS to optimize and continuously meet estimated delivery times, and deliver parcels to the correct location.
- Complete pre- and post-trip safety inspections to record and report any defects and malfunctions.
Shopper/ Driver
Instacart
12.2020 - Current
- Same day pick-up and delivery services bringing everyday essentials and fresh groceries to consumers.
- Select and purchase products on behalf of customers, following assigned shopping lists, and ensuring all items are accurately selected and delivered safely.
Pharmacy Technician Trainee
South Lake Pharmacy
Zephyrhills, Florida
01.2024 - 08.2024
- Obtained my Pharmacy Technician certification
- Maintained accurate inventory of pharmaceutical supplies and equipment.
- Processed prescription orders using pharmacy management software.
- Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
Dispensary Supervisor
Trulieve
Tampa, Florida
02.2021 - 02.2023
- Dispensary supervisor with managerial responsibilities to ensure proper function of the retail locations.
- Key-holding supervisor related to opening and closing procedures, overseeing standard operation procedures, retail processes and staff.
- Maintaining the ability to assist with customer and employee issues, including but not limited to returns, exchanges, retail reports, inventory, retail transactions, complaints, suggestions, and feedback.
Customer Service Advisor
Mister Carwash
Tampa, Florida
06.2018 - 01.2020
- Greeted and welcomed customers, provided service recommendations, and processed payments to enhance customer experience.
- Addressed customer requests, issues, and complaints to resolve concerns and improve satisfaction.
- Executed cash handling, managed customer memberships, prepared end-of-day reports, and carried out opening and closing procedures.
Education
Chamberlain High School
Tampa, FLSkills
- Customer Service
- Bilingual
- Cash handling
- Project Management
- Shift Management
- Employee training
- Logistics
- Inventory Management
- Organization
- Computer literacy
- Office software expertise
- Data entry
- Problem-solving
- Interpersonal communication
- Emotional intelligence
References
- Anya Jenkins- Trulieve Inventory Manager 813.369.3006
- Tatiana Lievano- South Lake Pharmacy Manager 813.509.8265
- Khalil Daley- IRSC Women’s Basketball Assistant Coach 813.333.8599
Timeline
Pharmacy Technician Trainee
South Lake Pharmacy
01.2024 - 08.2024
Delivery Driver
Amazon Flex
03.2023 - Current
Dispensary Supervisor
Trulieve
02.2021 - 02.2023
Shopper/ Driver
Instacart
12.2020 - Current
Customer Service Advisor
Mister Carwash
06.2018 - 01.2020
Chamberlain High School