Luis G. Cabrera
Springfield,MA
Summary
Seasoned Application Analyst with a proven track record at COCC, adept in strategic business planning and client needs fulfillment. Spearheaded a major UNIFI application overhaul at TD BANK, enhancing transaction capacity by 15% without sacrificing performance. Excels in application development and project management, demonstrating a keen ability to improve processes and drive efficiency.
Astute Applications Analyst with experience in the information technology industry. Adept in performing troubleshooting, maintenance, and optimization of software applications. Helpful and dedicated professional providing training and database support to facilitate operational success.
Detail-oriented Computer Systems Analyst adept at evaluating, designing, and implementing computer systems to enhance efficiency and productivity. Proficient in analyzing user requirements, troubleshooting issues, and recommending solutions to optimize system performance. Skilled in collaborating with stakeholders to understand business needs and align technology solutions accordingly.
Overview
25
25
years of professional experience
Work History
Application Analyst II
COCC - Connecticut On-Line Computer Center
Southington, CT
01.1999 - 01.2023
- Application Analyst II in the Tactical Development Team supporting production.
- Responsible for troubleshooting SQL reports that failed during the night run.
- Analysis of changes in the INSIGHT front-end application.
- Created and Managed Daily Reports.
- Maintenance of the Credit Union's Insight Application.
- Assisted staff and users with computer malfunctions and program problems with Insight Errors and changes in the SQL logic.
- Troubleshot existing applications and identified areas for improvement or enhancement.
- Conferred with clients regarding information processing or computation needs.
- Answered software and clinical application questions with detailed explanations and examples.
- Analyzed user requirements and developed detailed specifications for custom applications.
- Documented troubleshooting and problem resolution steps, including tracking identified defects.
- Expanded or modified system to serve new purposes or improve workflow.
- Tested, maintained and monitored computer programs and systems.
Senior Design & Development Lead Analyst―Commercial Lending, and Commercial Lending Application Manager
TD BANK
Springfield, MA
01.1999 - 01.2018
- Rewrote the core functionalities of the UNIFI application for Consumer Lending, streamlining complex calculations; modifications allowed the application to handle 15% more transactions without impacting performance or user experience
- Restructured applications support, implemented peer reviews, and directed mentoring systems and the System Analyst Application Council to discuss best practices in projects among several departments
- Managed a team of 5 systems analysts and 2 developers as commercial and specialty lending application manager
- Developed and delivered a cross-training program for 10 peers, ensuring knowledge transfer on electronic data processing practices which resulted in a measurable decrease in training time required for new analysts by approximately two weeks
- Worked daily with business lines to create and implement customized no-fault tolerance systems in the deployment and testing of Consumer and Commercial Lending products
- Championed coding in Unifi System for Consumer Lending and developed a new process to improve code defects provided by the vendor
- The vendor later implemented procedures for other clients to streamline code fault analysis
- Analyzed user requirements, procedures, and problems to automate and improve existing systems and review computer system capabilities including workflow, and scheduling limitations
- Charged with analyzing new systems integration during major bank mergers
- Supported and upgraded development platforms and machines without interrupting critical development work.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Specified application architecture and independently wrote application code.
- Coordinated with stakeholders such as customers, vendors and internal teams for successful execution of projects.
- Created in-house tools to greatly reduce time of implementation and improve support staff productivity.
- Developed and managed multiple applications for Commercial Lending, Consumer Lending and Trade Finance Clients using a variety of technologies.
- Reviewed test cases created by system testing team to cover functions stated in specifications.
- Participated in sprint planning sessions with the development team to create realistic timelines for project deliverables.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Performed root cause analysis on production issues reported by users or customers in order to provide effective resolution.
- Organized regular meetings with team members to discuss their progress on assigned tasks or any challenges they may be facing.
Senior Consulting Associate
CADE CONSEIL
Canada
01.1998 - 01.1999
- Developed business logic for the development and deployment of business plan software
- Worked on a daily basis with key clients to create and implement a customized reengineering strategy of PME (SME)
- Determined consumer needs to provide products and services appealing to larger market.
- Organized client meetings to provide project updates.
- Delivered productive resolutions and executed on-time, under-budget project management on complex issues.
- Assessed company operations for compliance with safety standards.
Education
Bachelor of Industrial Engineering -
UNIVERSITY OF LIMA
PeruSkills
- Strategic Business Planning
- Workflow & Reporting Solutions
- Business Process Reengineering Initiatives
- Project Management using Agile
- Change Management
- Quality Control Standards
- Systems Development & Integration
- Software Development Lifecycle (SDLC)
- Client Needs Fulfilment
- Process Modeling & Optimization
- System analysis
- Application development
- Application analysis
- Version control
- Incident management
- Test plan execution
- Software development
- Application integration
- Network administration
- Software testing
- Application optimization
- Application installation
- Customer support
- Configuration management
- System documentation
- Process automation
- Disaster recovery
- Requirements gathering
Technicalsummary
Strong hardware, software, and programming expertise, SQL, Oracle, Visual Basic, C++, and Java; Unified Modelling Language (UML); SAP Business Software Applications; Web-Based Technologies.
Languages
French
Full Professional
Spanish
Professional
Accomplishments
- Merit Award at TD Bank for going Above and Beyond daily duties and providing excellent support
Timeline
Application Analyst II
COCC - Connecticut On-Line Computer Center
01.1999 - 01.2023
Senior Design & Development Lead Analyst―Commercial Lending, and Commercial Lending Application Manager
TD BANK
01.1999 - 01.2018
Senior Consulting Associate
CADE CONSEIL
01.1998 - 01.1999
Bachelor of Industrial Engineering -
UNIVERSITY OF LIMA
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