Fayrus Naim Lara
Galloway,OH
Summary
Dedicated customer service representative skilled in effective communication, problem-solving, and complaint resolution. Proven ability to deliver exceptional service and support during peak operations.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Amazon
Columbus, OH
02.2022 - Current
- Assisted customers with inquiries and product information.
- Resolved customer complaints through effective communication and problem-solving.
- Processed orders and returns accurately in the system.
- Provided support during peak hours to ensure efficient operations.
- Answered customer inquiries and provided accurate information regarding products and services.
Sales Associate
Mitsubishi Motors
Venezuela, N/A
07.2019 - 10.2020
- Assisted customers in selecting vehicles based on their needs and preferences.
- Managed inventory levels and organized vehicle displays on the showroom floor.
- Conducted product demonstrations to highlight features and benefits of vehicles.
Education
Some College (No Degree) - Law
Yacambu University
VenezuelaSkills
- Sales techniques
- Customer support
- Complaint resolution
- Product knowledge
- Market analysis
- Product demonstrations
Languages
Spanish
Native/ Bilingual
Arabic
Native/ Bilingual
English
Professional
REFERENCES
- Luis Gonzalez Finance Manager at Germain Kia
- 614.806.2800
Timeline
Customer Service Representative
Amazon
02.2022 - Current
Sales Associate
Mitsubishi Motors
07.2019 - 10.2020
Some College (No Degree) - Law
Yacambu University