Luis Hernandez

• Make weekly deposits every Monday and Friday morning.

• Manage all aspects of restaurant operations during the shift, including addressing customer complaints, overseeing food and supply deliveries, and ensuring high standards for both service and food quality.

• Daily shift reports detailing activities and events for the GM and senior executives.

• Manage daily operations of the floor, including scheduling, customer service, and staff training
• Resolve customer service issues promptly and professionally
• Assist in recruiting, interviewing, and hiring new employees.

• Maintain a high level of customer service by addressing inquiries promptly and professionally
• Maintain an up-to-date inventory list of available cars at the dealership
• Negotiate sales prices with customers to ensure maximum profitability for the dealership.

• Work with kitchen crew and other employees to maintain seamless and efficient service
• Successfully handle large parties or groups of diners simultaneously in a fast-paced environment.